Lillian Mandeville
Waxhaw,NC
Summary
Results-driven and equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Client Experience Associate
V's Barbershop
06.2022 - 12.2025
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Collaborated with a diverse team of professionals, fostering an inclusive work environment that encouraged collaboration and innovation.
- Increased customer satisfaction with thorough product demonstrations and personalized advice.
- Increased sales by customizing pitches to address specific client needs and concerns.
Camp Support
Camp Lake James
06.2021 - 08.2021
- Maintained a clean and organized work area, contributing to an efficient work environment.
- Led groups of children safely through variety of camp activities.
- Provided leadership in emergency situations in accordance with guidance and policy.
- Addressed any concerns or issues promptly, ensuring camper satisfaction with their overall experience.
- Managed camp operations for the kitchen facility serving over 100 people each day.
Education
Bachelor of Science - Neuroscience
University of Tennessee
Knoxville, TN05-2027
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Complex Problem-solving
- Relationship building
- Courteous and professional
- Oral communication
Certification
Certified in Microsoft Word and Powerpoint
Languages
Spanish
Limited Working
Timeline
Client Experience Associate
V's Barbershop
06.2022 - 12.2025
Camp Support
Camp Lake James
06.2021 - 08.2021
Certified in Microsoft Word and Powerpoint
Bachelor of Science - Neuroscience
University of Tennessee
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