Lillian Riley
Summary
Hardworking, high achieving student seeking internships in the field of marketing. Strong customer service skills and proficient in excel and office.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Dolan School Of Business- Fairfield University
08.2022 - Current
- Acted as liaison between students and Dolan Business School deans
- Scheduled, coordinated, and confirmed appointments and meetings.
- Utilized quick and decisive problem-solving
- Advised students on scheduling matters
- Maintained confidentiality of sensitive information
Student Life Intern
Cushing Academy
06.2023 - 08.2023
- Produced a unique daily all-school newsletter to share campus news and events
- Served as a dorm parent doing weekly duty as well as weekend trips
- Assisted with disciplinary meetings
- Created a unique theater curriculum teaching two sections with students aged 9-17
- Worked closely with the dean of Summer Session to accomplished shared goals in student life
Waitress
Westminster Cafe
05.2021 - Current
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Led both close and open shifts with their respective duties
Cashier
Agway Gardnen Home Supply Store
05.2022 - 09.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Facilitated high scale deliveries
- Answered phone orders while simultaneously performing in- store duties
- Designed the shelves and endcaps for maximum efficiency
Head Tour Guide
Cushing Academy
08.2019 - 05.2022
- Led Tours with high success rates
- Trained future tour guides
- Balanced tours of different personalities and often different language barriers
- Led VIP tours for donors or board members
Education
Bachelor of Science - Marketing
Fairfield University
Fairfield, CT05.2026
Skills
- Microsoft Office
- Conflict Management
- Customer Assistance
- Meeting Scheduling
- Team Collaboration
- Time Management
- Visitor and Customer Relations
Timeline
Student Life Intern
Cushing Academy
06.2023 - 08.2023
Front Desk Receptionist
Dolan School Of Business- Fairfield University
08.2022 - Current
Cashier
Agway Gardnen Home Supply Store
05.2022 - 09.2022
Waitress
Westminster Cafe
05.2021 - Current
Head Tour Guide
Cushing Academy
08.2019 - 05.2022
Bachelor of Science - Marketing
Fairfield University