Lillian Safronenko
Harris,MI
Summary
A Shift Manager with expert team leadership, planning and organizational skills. Built from the opportunities from the GM and the helping hand of skilled coworkers. Using these skills to work up towards a successful career at McDonald's and building up efficiency and strengths. Working hard in strengthening the team and being a good support system for the Crew, Coworkers, and GM. Along with being highly effective at keeping operations running smoothly and customers satisfied with high-quality, efficient service. Working on consistently solving problems and keeping the team on task.
Overview
2
2
years of professional experience
Work History
Manager
McDonald's
11.2022 - Current
- Managed and motivated employees to be productive and engaged in work.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Took ownership of customer issues and followed problems through to resolution.
Cashier
Christmas Tree Shops
06.2021 - 11.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Received incoming merchandise and stored in correct stock locations.
Crew Member
McDonald's
10.2022 - 10.2022
- Worked front counter, drive-thru and other areas.
- Took orders, and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Adlai Stevenson High School
Sterling Heights, MI06.2022
Skills
- Cash Handling Expertise
- Customer Satisfaction Management
- Conflict Resolution Techniques
- Priority Management
Timeline
Manager
McDonald's
11.2022 - Current
Crew Member
McDonald's
10.2022 - 10.2022
Cashier
Christmas Tree Shops
06.2021 - 11.2022
High School Diploma -
Adlai Stevenson High School
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