Lillian Sitzer
Pine City,NY
Summary
Dedicated professional with a proven track record in optimizing team performance and operational efficiency. Expertise in treatment planning and progress monitoring, ensuring tailored patient care. Strong leadership and time management skills drive successful outcomes in fast-paced environments.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Shift Manager
McDonald's
Greenville, PA
09.2021 - Current
- Collaborated with management to implement strategies that improved team performance and service quality.
- Coordinated with other shift managers to ensure seamless customer service across shifts.
- Fostered positive working relationships with staff, customers, and vendors to enhance overall service experience.
Shift Manager
McDonald's
Sayre, Pennsylvania
08.2018 - 05.2021
- Coordinated shift schedules to ensure optimal staffing and maintain operational efficiency.
- Resolved customer complaints promptly and professionally.
- Collaborated with management to improve team performance and elevate service quality.
- Trained and mentored new team members on service protocols.
Education
Master of Science - Speech Language Pathology
Thiel College
Greenville, PA07-2026
Skills
- Team collaboration
- Documentation
- Time management
- Verbal and written communication
- Treatment planning and adjustments
- Progress monitoring
Certification
CPR Certification
References
References available upon request.
Timeline
Shift Manager
McDonald's
09.2021 - Current
Shift Manager
McDonald's
08.2018 - 05.2021
Master of Science - Speech Language Pathology
Thiel College