Lillian Torpey
Orangevale,CA
Summary
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
4
4
years of professional experience
Work History
Part-Time Keyholder
JOANN Fabric and Crafts
2023.04 - Current
- Manages store in absence of general manager
- Prevented the store from going out of business while bankrupt
- Increased sales and customer email acquisition by 60%
- Find the right materials needed for customer's project
- Payroll, scheduling, stocking, training new employees, opening and closing operations.
Engineering Intern
Delicato Family Wines
2022.05 - 2022.12
- Purchased and managed the installation of a wine recovery system into an existing wine filtration system
- Analyzed data from nitrogen tanks to determine the cost effectiveness of newly installed nitrogen generators
- Assisted in developing budget scopes and schedules
- Designed and facilitated construction of a new employee break area.
Golf Cart Attendant
Lincoln Hills Golf Club
2020.05 - 2021.07
- Provided clean and charged golf carts for customers prior to their tee time
- Replenished the range ball machine with clean golf balls.
Education
Bachelor of Science - Engineering Management
University of The Pacific
Stockton, CA12.2023
Skills
- Customer Service
- Critical Thinking & Problem Solving
- Communication
- Attention to Detail
- Strong Work Ethic
- Training and mentoring
Volunteer Experience
SIERRA SERVICE PROJECT 2015 to 2019
Building decks, fences, stairs, and ramps for those in low-income communities.
Timeline
Part-Time Keyholder
JOANN Fabric and Crafts
2023.04 - Current
Engineering Intern
Delicato Family Wines
2022.05 - 2022.12
Golf Cart Attendant
Lincoln Hills Golf Club
2020.05 - 2021.07
Bachelor of Science - Engineering Management
University of The Pacific
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