Lillian Trahan
Magnolia,TX
Summary
Highly motivated, and skilled in customer service. With over 2 years of experience in retail, fast-food chains, and restaurants, while having a strong work ethic, adaptability, and exceptional communication skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/Hostess
Denny's
Tomball
02.2024 - 05.2024
- I successfully handled heavy workload by managing multiple tables at once.
- I provided fast responses and assistance to guests by effectively communicating information related to wait times, ingredients, and pricing.
- I ensured cleanliness and safety in the workspace through my knowledge of food preparation and safety guidelines.
- I maintained company standards by warmly welcoming and and understanding the needs of all guests.
Cashier/Customer Service
Party City Corporation
Tomball
10.2023 - 02.2024
- I provided assistance and information regarding store products and deals to maintain customer satisfaction.
- I organized and helped with successful preparation and inflation of balloon orders.
- I used my knowledge of policies and inventory to help customers preparing for upcoming events or parties.
- Maintained a clean and safe workplace environment by following the sanitization and cleaning requirements.
Crew Member
Popeyes Louisiana Kitchen
Tomball
05.2022 - 05.2023
- I maintained a high standard of food safety by using my knowledge of the food preparation and safety guidelines.
- I executed 100% accuracy while handling money, to make sure the correct amount was provided to customers while maintaining the drawer.
- I provided exceptional customer service through effectively communicating while using my problem solving and deescalation skills.
Education
High school diploma -
Tomball highschool
05.2024
Skills
- Restaurant experience
- Food safety
- Time management
- Cash Handling
- Merchandising
- Retail sales
Certification
- Food Handler Certification, 04/01/26
- CPR Certification, 04/01/26
Timeline
Server/Hostess
Denny's
02.2024 - 05.2024
Cashier/Customer Service
Party City Corporation
10.2023 - 02.2024
Crew Member
Popeyes Louisiana Kitchen
05.2022 - 05.2023
High school diploma -
Tomball highschool