LILLIAN WHEELER
Couch Business
Tyngsboro,MA
5
years of professional experience
Compassionate team leader with expertise in strategic planning and operational management. Strong communication and organizational skills drive project success and foster productive environments. Experience in individual and collaborative settings enhances accountability and leadership. Passionate about animal welfare, with hands-on volunteering at clinics to gain knowledge for a future in veterinary medicine.
Work History
Manager / Barista / Waitress
3 Years 7 Months- Developed strong customer service, teamwork, and communication skills.
- Handled pressure with flexibility, time management, and a positive attitude.
- Part-time
Manager
3 Years 9 Months- Good media skills: manage photos, listings, measurements, pickups, deliveries, and couch cleaning.
- Apply marketing, communication, time management, and teamwork skills.
- Strengthened organization, reliability, hard work, and creativity under pressure.
- Self-Employed
Desk Services
3 Years 1 Month- Answered phones, printed papers and tickets, completed paperwork, and assisted customers.
- Prioritize and juggle tasks while managing interactions with difficult customers.
- Developed patience and stronger customer service skills.
- Part-time
Babysitter
4 Years- Care for children ages 2–10 with responsibility, patience, and empathy.
- Manage unpredictable situations with problem-solving, communication, and creativity.
- Adapt to changing needs while providing attentive care.
- Part-time
Cashier
1 Year 10 Months- Processed transactions efficiently and managed cash and credit payments.
- Resolved customer issues while strengthening customer service and communication skills.
- Applied basic math and financial understanding in daily transactions.
- Developed patience and insight into human behavior.
- Part-time
Education
Bachelor of Science - Pre-Veterinary Medicine
Class of 2030; Studying Pre-Veterinary Medicine
High School Diploma
- High Honors Roll
- GPA: 3.66
Skills
Service & Coordination: Customer and Personal Service; Service Orientation; Coordination; Time Management; Stamina.
Service & Coordination: Customer service; Service Orientation; Coordination; Time Management; Stamina.
Management & Business: Budget Management; Team Leadership; Negotiation; Physical Stamina.
Staff oversight
Financial management
Complex Problem-solving
Objective planning
Communication: Active Listening; Speaking; Instructing; Social Perceptiveness.
Relationship building
COMMUNITY SERVICE
- Down East Maine Mission Trip (DEMM), Built roofs, stairs, windows, and insulation for families living in poor conditions; completed 40+ hours of service during a week-long trip with daily labor and campsite responsibilities.
- Festival of Trees, Volunteered at the event.
- Block Party, Volunteered at the event.
- Dunstable Animal Clinic, Independently volunteered for two summers to strengthen veterinary knowledge.
- Neighborhood Babysitting, Volunteered babysitting for neighbors, caring for children ages 7, 5, and 3.
- GKTW Trip (2024) through Tyngsborough High School, 2024, Completed 20+ hours during a week-long trip; supported families, served food, cleaned, played games with children, operated games, acted as Gatekeeper, and dressed up for events.
Timeline
Manager / Barista / Waitress
Country Creamery and Coffee House
03.2023 - CurrentRead More
Manager
Couch Business
01.2023 - CurrentRead More
Desk Services
Nashoba Ski Valley
12.2022 - 01.2026Read More
Cashier
Market Basket
05.2022 - 03.2024Read More
Babysitter
Babysitting
01.2022 - 01.2026Read More
Framingham State University
Bachelor of Science from Pre-Veterinary Medicine
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Tyngsborough High School
High School Diploma
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