Lilliana apuzzie
Bronx,NY
Summary
Dependable motivated individual with experience providing efficient high-quality customer service guest. Adaptable professional with expertise in personal development,team collaboration and resolving issues with customers, staff, and management.
Overview
5
5
years of professional experience
Work History
Sales Associate
Burlington
The Bronx, NY
02.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Babysitter
Bronx, NY
01.2021 - Current
- Responsible babysitter with a few years of experience caring for children during weekends, evenings, and summer and winter breaks
- Skilled in creating fun, engaging, and educational activities, while prioritizing children's safety and well-being
- Trusted by parents and provide affection for all the children I care for.
Cashier/Team Member
Bronx, NY
08.2023 - 10.2023
Cashier/Customer Service
McDonald’s
Bronx, NY
08.2022 - 05.2023
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Carefully maintained proper sanitation, health and safety standards in work areas following practices and company requirements.
Volunteer
Bronx, NY
11.2019 - 03.2020
- Participate in community development through community service activities geared towards improving our immediate neighborhoods and other communities.
- Participate in fundraising for local and national charities, volunteer projects at soup kitchens and hospitals, and food and toy drives for distribution to communities and families in need.
- Participate and assist in the facilitation of community meetings, marches, and seminars designed to celebrate and bring awareness to the community's diversity and engage its members in social, educational, health productivity and equality.
Education
Certificate in Medical Assisting -
ACE Institute Of Technology
08.2024
High school diploma in General Studies -
Schuylerville preparatory high school
06.2023
Skills
- Microsoft Office
- Childcare
- Flexible Schedule
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Cash Handling
Additionalinformation - References
- Valerie, 917-716-4623, Manager
- Christopher apuzzie, 516-376-0153
- Jasmine Ayala, +1 (929) 647-8739
Timeline
Sales Associate
Burlington
02.2024 - Current
Cashier/Team Member
08.2023 - 10.2023
Cashier/Customer Service
McDonald’s
08.2022 - 05.2023
Babysitter
01.2021 - Current
Volunteer
11.2019 - 03.2020
Certificate in Medical Assisting -
ACE Institute Of Technology
High school diploma in General Studies -
Schuylerville preparatory high school