Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lilliana Lindsey

Boise,ID

Summary

I am a friendly and organized individual with excellent interpersonal skills and a positive, upbeat approach. I am familiar with office software and administrative tasks, including scheduling and communication. I am committed to providing a welcoming environment and ensuring the smooth operation of daily activities. I offer strong communication and organizational abilities and am eager to learn and grow in a professional environment. I am quick to pick up new tasks and can adapt efficiently to a variety of responsibilities. I am ready to apply and continue developing my administrative and customer service skills.

Overview

3
3
years of professional experience

Work History

Host

Mesa Verde Country Club
04.2024 - 08.2025
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Took on extra responsibilities, doing inventory and working on the POS system, to help operations run smoothly in a timely matter.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.

Seasonal Front Desk Receptionist

H&R Block
01.2023 - 02.2024
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
  • Collected room deposits, fees, and payments.
  • Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.

Host

Wingers Restaurant
08.2023 - 10.2023
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.

Education

High School Diploma -

Spring Creek High School
Spring Creek, NV
05-2024

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Verbal and written communication
  • Technology skills; telephones, computers, etc
  • Sensitive information handling
  • Front desk operations
  • Strong organizational skills
  • Problem-solving skills
  • Inventory management
  • Attention to detail

Timeline

Host

Mesa Verde Country Club
04.2024 - 08.2025

Host

Wingers Restaurant
08.2023 - 10.2023

Seasonal Front Desk Receptionist

H&R Block
01.2023 - 02.2024

High School Diploma -

Spring Creek High School
Lilliana Lindsey