Lilliana Yanez
Elgin,TX
Summary
Proven to excel in fast-paced environments, I leveraged my attention to detail and customer service skills at Walmart to enhance shopping experiences, achieving high satisfaction ratings. Excellent at multitasking and adapting quickly, my background also includes ensuring food safety and quality at Pizza Hut, showcasing my ability to meet strict standards while working collaboratively.
Overview
3
3
years of professional experience
Work History
Online Personal Shopper
Walmart
Manor, TX
08.2024 - Current
- Maintained high satisfaction ratings by completing orders quickly
- Greeted clients entering store to provide welcoming environment and friendly service
- Helped customers locate products and checked store system for merchandise at other sites.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Participated in team meetings and staff training sessions.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
Cook
Pizza Hut
Elgin, TX
11.2021 - 05.2024
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Prepared and served various food items in fast-paced environment.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
Education
Elgin High School
Elgin, TX05.2023
Skills
- Patience and empathy
- Customer service
- Attention to detail
- Relationship building
- Multitasking and organization
- Staff collaboration
- Fast learner
- Easily adapt to new environments
Timeline
Online Personal Shopper
Walmart
08.2024 - Current
Cook
Pizza Hut
11.2021 - 05.2024
Elgin High School