Summary
Overview
Work History
Education
Skills
Timeline
Server

Lillianna Wynkoop

York,PA

Summary

Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Overview

4
4
years of professional experience

Work History

Server

Cracker Barrel
03.2022 - Current
  • Delivered exceptional customer service in fast-paced dining environment.
  • Managed multiple tables while ensuring timely food delivery and guest satisfaction.
  • Collaborated with kitchen staff to facilitate smooth service operations during peak hours.
  • Trained new servers on menu knowledge, service standards, and restaurant protocols.

Summer Staff

Younglife
07.2025 - 08.2025

- Collaborated with other Summer Staff volunteers

- Ran the bead hut for 4+ hours a day

- Restocked the beads, tinsel, and string daily for campers

- Converted american currency to canadian currency at the end of every shift

- Counted the till at the end if every shift to make sure all of he money was calculated correctly

- Folded and restocked shirts, hoodies, and hats for the camp store

Work Crew

Younglife
07.2024 - 08.2024

- Collaborated with other work crew volunteers

- Set the dining hall for over 300 campers campers 3 times a day by setting the tables with plates, cups, utensils, and napkins.

- Cleaned the dining hall after every meal

- Made mass quantities drinks for all of camp 3 times a day

Work Crew

Younglife
07.2023 - 08.2023

- collaborated with other teenagers during long work days

- cleaned 32 cabins on a daily basis

- took out the trash, folded laundry and blankets, and cleaned bathrooms by scrubbing toilets, sinks, and showers

- cleaned main areas around camp such as the gym, dining hall, club room, and game room

Education

Bachelor of Arts - Elementary Education

Pennsylvania State University
University Park, PA
12-2028

High School Diploma -

Dallastown Area High School
York, PA
05-2024

Skills

  • Exceptional customer service
  • Cash handling
  • Multitasking and organization
  • Positive guest interactions
  • Multitasking Abilities
  • High energy and stamina
  • Team leadership
  • Problem-solving
  • Hospitality service expertise

Timeline

Summer Staff

Younglife
07.2025 - 08.2025

Work Crew

Younglife
07.2024 - 08.2024

Work Crew

Younglife
07.2023 - 08.2023

Server

Cracker Barrel
03.2022 - Current

Bachelor of Arts - Elementary Education

Pennsylvania State University

High School Diploma -

Dallastown Area High School
Lillianna Wynkoop