Summary
Overview
Work History
Education
Skills
Timeline
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Lillian Opatrny

San Marcos,TX

Summary

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

6
6
years of professional experience

Work History

Server

Moutons Bistro And Bar
04.2019 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.

Dock Hand

VIP Marina
04.2018 - 12.2018
  • Pitched in to assist in other dock-related tasks to complete work on time and running smoothly.
  • Helped dock and tie boats to prepare for a safe service
  • safely gassed up boats and took payments
  • Did liability and safety paperwork for boat renters
  • Sold food and beverages to customers

Education

BBA - Business Management

Texas State University
San Marcos, TX
05.2024

Skills

  • Beverage Preparation
  • Guest Engagement
  • Food Delivery
  • Safe Food Handling
  • Order Management
  • Food Sales and Promotion
  • Guest Relations Management
  • Menu Memorization
  • Suggestive Selling
  • Service Prioritization
  • Order Accuracy

Timeline

Server

Moutons Bistro And Bar
04.2019 - Current

Dock Hand

VIP Marina
04.2018 - 12.2018

BBA - Business Management

Texas State University

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Lillian Opatrny