Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Jamie Johnson

PCHC
Eddington
1
Certification
25
years of professional experience

Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.

Work History

Certified Medical Assistant

7 Months
PCHC | 09.2024 - 04.2025
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Obtained client medical history, medication information, symptoms, and allergies.

Certified Medical Assistant

3 Years 5 Months
Northern Light Eastern Maine Medical Center | 04.2021 - 09.2024
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Taught patients about medications, procedures, and care plan instructions.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Obtained client medical history, medication information, symptoms, and allergies.

Certified Medical Assistant

20 Years 7 Months
St Joseph Hospital | 09.2000 - 04.2021
  • Prepared and administered medications to alleviate patient symptoms.
  • Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
  • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
  • Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
  • Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
  • Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
  • Educated patients on preventative care measures, effectively reducing the risk of future health complications.
  • Educated patients by providing medication and diet information and clarifying physicians' orders, answering questions thoroughly.
  • Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
  • Optimized inventory management, ordering supplies as needed while minimizing waste and adhering to budget constraints.
  • Implemented improvements in workflow processes that led to increased productivity amongst staff members.
  • Expedited insurance claims processing by verifying coverage details and submitting accurate documentation in a timely manner.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Oriented and trained new staff on proper procedures and policies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
  • Measured patient pulse oximetry.
  • Collected pertinent data and calculations to aid physician in interpreting results.
  • Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
  • Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
  • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
  • Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
  • Taught patients about medications, procedures, and care plan instructions.
  • Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
  • Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
  • Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Prepared lab specimens for diagnostic evaluation.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Helped improve patient outcomes by educating and advising on relevant treatments and care.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Directed patients to examining rooms and coordinated transportation assistance as necessary.
  • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
  • Obtained client medical history, medication information, symptoms, and allergies.

Education

Associate of Applied Science - Medical Assisting

Beal College | Bangor, ME | 05-2000

I also upon graduation obtained an Associates Degree in Medical Secretarial and a Diploma in Medical Transcrption.

Skills

HIPAA compliance
Medical terminology
Specimens collection and processing
Patient scheduling
Patient care
Clinical documentation
Medication administration
Electronic health records
Patient documentation
Patient assessments
Problem-solving
Attention to detail
Multitasking and organization
Basic life support
Time management
Patient education
Phlebotomy techniques
Infection control
Safety compliance
Blood pressure measurement
Schedule coordination
Injection administration
HIPAA protocols
Sample collection procedures
Customer service
Direct patient care
Maintaining confidentiality
EMR / EHR
Medical terminology knowledge
Reliable team player
Phlebotomy
Electronic medical records
Compassionate
Patient-focused care
CPR
First aid
Compassionate caregiver
Reliable transportation
Professional bedside manner

Certification

  • CMA - Certified Medical Assistant (AAMA)
  • BLS and AED Certified
  • First Aid Certified

Timeline

Certified Medical Assistant

PCHC
09.2024 - 04.2025Read More

Certified Medical Assistant

Northern Light Eastern Maine Medical Center
04.2021 - 09.2024Read More

Certified Medical Assistant

St Joseph Hospital
09.2000 - 04.2021Read More

Beal College

Associate of Applied Science from Medical Assisting
Read More
Jamie Johnson