Lillie Hallom
Chicago,IL
Summary
Independent Travel Agent offering more than 4 years of industry experience. Terrific communicator with base of wealthy, loyal clientele. Consistently delivers best client experiences resulting in repeat business and market expansion.
Overview
14
14
years of professional experience
Work History
Travel Consultant
Elect Ladies Entertainment
01.2020 - Current
- Organized trips for individual, family and business travelers.
- Worked closely with clients to understand unique needs and meet specific travel desires.
- Informed clients of travel policies and utilized preferred vendors to maximize company profits
- Completed accurate reservations for business travelers at point of sale.
- Kept abreast of all airline rules, regulatory requirements and industry standards when scheduling travel arrangements.
- Advised clients on visa, passport and security requirements relating to destinations and confirmed flight details for each reservation.
- Exceeded customer service satisfaction standards by understanding and anticipating clients' expectations.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
Clerk/Business Manager
Chicago Public Schools CPS
02.2010 - Current
- Produced high-quality communications for internal and external use.
- Interacted with parents, students and stakeholders by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Made travel arrangements for other employees' business trips, negotiating fair prices on behalf of company.
- Tracked employee attendance and punctuality.
- Payroll
- Supported year-end audits by preparing physical and digital records for review.
- Processed vendor payments, invoices and account statements.
Education
Bachelor of Science - Business Administration And Management
University of Phoenix
Tempe, AZ05.2026
Skills
- Global destinations
- Travel insurance
- Travel Arrangements
- Itineraries
- Hotel Accommodations
Timeline
Travel Consultant
Elect Ladies Entertainment
01.2020 - Current
Clerk/Business Manager
Chicago Public Schools CPS
02.2010 - Current
Bachelor of Science - Business Administration And Management
University of Phoenix
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