Summary
Overview
Work History
Education
Skills
Participating in Humanitarian Societies/ Volunteer Work
Languages
Timeline
Generic

Lillie Raegner

South Orange,NJ

Summary

Driven and detail-oriented professional, adept in customer service and effective multitasking. Demonstrated ability to enhance guest experiences and streamline event operations, achieving significant improvements in customer satisfaction. Skilled in payment processing and guest complaint resolution, showcasing a blend of hard and soft skills essential for dynamic service environments.

Overview

3
3
years of professional experience

Work History

Hostess/Waitress/Lead Busser

Amy Wentling
03.2023 - Current
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Assisted in training new host staff, sharing best practices for maintaining a professional demeanor and efficient work habits.

Event Coordinator Intern

Catherine Ross
06.2021 - 09.2023
  • Coordinated schedules and timelines for events.
  • Managed event logistics and operations.
  • Participated in post-event evaluations to identify areas of improvement and implement necessary changes for future success.
  • Implemented effective time management strategies when handling multiple projects simultaneously, delivering consistent results under tight deadlines.
  • Managed post-event follow-up communications with attendees, providing valuable information and gathering feedback for future improvements.

Education

BBA - Business Law

Seton Hall University
South Orange, NJ
05.2027

High School Diploma -

Middle Park High School
Granby, CO
05.2024

Skills

Customer Service

Effective Multitasking

Patience and Empathy

Detail Oriented

Payment Processing

Guest complaint resolution

Participating in Humanitarian Societies/ Volunteer Work

At my high school I was President of Interact Club, a Rotarian Society that specified in fundraising for both local and international charities. My favorite event we hosted locally was an annual Thanksgiving food drive to provide food for people who couldn't procure their own for the holiday. Internationally we partnered with several organizations in underfunded regions in Venezuela in order to bring latrines and portable running water stations to schools. Being apart of this organization radically changed my life and gave me a hunger to work hard to give back to communities, especially mine, in need. 

Languages

Spanish
Limited Working

Timeline

Hostess/Waitress/Lead Busser

Amy Wentling
03.2023 - Current

Event Coordinator Intern

Catherine Ross
06.2021 - 09.2023

BBA - Business Law

Seton Hall University

High School Diploma -

Middle Park High School

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Lillie Raegner