Lilly Arevalo Medina
Patterson,United States
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts. Hardworking Fast Food Worker with strong track record of quickly taking orders, managing customer window and preparing food. Highly knowledgeable in POS systems. Commended for completing tasks quickly and offering friendly service.
Overview
5
5
years of professional experience
Work History
Customer Service Cashier
McDonald's
07.2019 - 09.2020
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Streamlined the checkout process for faster service and improved customer experience.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Participated actively in team meetings to discuss strategies for improving overall performance within the department.
- Met customer service goals and exceeded customer expectations.
Fast Food Cashier
Taco Bell
04.2022 - 09.2022
- Enhanced customer satisfaction by providing efficient and accurate order processing.
- Streamlined payment transactions for quicker service using cash registers and POS systems.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Assisted with inventory management, resulting in reduced food waste and improved stock rotation.
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
- Contributed to team efforts in meeting sales goals through upselling promotional items and upsizing meal options.
- Provided clear communication with kitchen staff regarding special requests or dietary restrictions, ensuring customer satisfaction with their meals.
- Supported positive work atmosphere by actively participating in team meetings and offering constructive feedback when necessary.
- Improved operational efficiency by assisting with opening/closing tasks such as restocking supplies or cleaning equipment thoroughly after each shift.
Warehouse Clothing
Innov 8
06.2021 - 08.2022
- Enhanced warehouse efficiency by implementing inventory management systems and automated processes.
- Streamlined order fulfillment for faster turnaround times by optimizing picking and packing procedures.
- Reduced product damages with proper handling techniques and training for warehouse staff.
- Ensured accurate inventory counts through regular audits and meticulous recordkeeping.
- Recorded picking and packing dates on goods to determine expiry periods.
- Completed daily orders with expert picking and packing of shipments.
Toyota Assembly Worker
Toyota
11.2023 - 02.2024
- Improved assembly efficiency by implementing streamlined processes and optimizing workstation layouts.
- Enhanced product quality by conducting thorough inspections and addressing any issues in a timely manner.
- Collaborated with team members to meet production goals and maintain a safe, clean work environment.
- Reduced waste and saved resources by recycling materials and adhering to company guidelines on conservation.
- Maintained accurate records of completed tasks and reported progress to supervisors regularly for optimal workflow management.
- Increased overall productivity with attention to detail, ensuring precise alignment of components during assembly process.
Education
High School Diploma -
Patterson High School
Patterson, CA05.2020
Skills
- Customer Service
- Customer Complaint Resolution
- Communication skills
- Multi-tasker
- problem solving
- Team work
- Order Preparation
- Warehouse Logistics
Timeline
Toyota Assembly Worker
Toyota
11.2023 - 02.2024
Fast Food Cashier
Taco Bell
04.2022 - 09.2022
Warehouse Clothing
Innov 8
06.2021 - 08.2022
Customer Service Cashier
McDonald's
07.2019 - 09.2020
High School Diploma -
Patterson High School