Lilly Brogan
Washington,United States
Summary
Experienced waitress with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
4
4
years of professional experience
Work History
Server
Eggcellent cafe
East Peoria, IL
08.2022 - Current
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Followed health safety guidelines when preparing and serving food products.
- Stayed informed about daily specials, new menu items, promotions.
Server
Texas Roadhouse
East Peoria, IL
03.2020 - 08.2022
- Presented menus and answered questions regarding items.
- Prepared checks, itemizing total meal costs and taxes.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Stocked service areas with supplies during slow periods.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
CNA Volunteer
Proctor Hospital
Peoria, IL
08.2019 - 12.2019
- Assisted in providing personal care for elderly patients, such as helping with bathing, dressing and grooming.
- Collaborated with nursing staff to ensure the safety of all residents.
- Transported residents to and from activities or appointments using a wheelchair, strher or other medical equipment.
- Monitored vital signs including temperature, pulse, respiration rate and blood pressure.
- Assisted in feeding patients who were unable to feed themselves.
- Provided emotional support and comfort to residents through conversation and companionship.
- Assisted in changing bed linens and making beds for new admissions.
- Maintained accurate records of patient care provided throughout shift.
- Answered call bells promptly while providing assistance as needed by the resident.
- Encouraged independence among residents by assisting them with daily living tasks.
Education
Associate of Applied Science - Ultrasound Tech
Illinois Central College
East Peoria, ILSkills
- Food Delivery
- Guest Engagement
- Professional Appearance
- Supply Restocking
- Food Inspection
Timeline
Server
Eggcellent cafe
08.2022 - Current
Server
Texas Roadhouse
03.2020 - 08.2022
CNA Volunteer
Proctor Hospital
08.2019 - 12.2019
Associate of Applied Science - Ultrasound Tech
Illinois Central College