Lilly Craig
St. Cloud
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Server
Chuys
03.2025 - Current
- Assisted in maintaining cleanliness and organization of dining area.
- Provided exceptional customer service to enhance dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Front Desk Receptionist
Anne Arundel Dermatology Association
01.2024 - 08.2024
- Managed multi-line phone system, directing calls efficiently to appropriate departments.
- Scheduled appointments and maintained calendar for staff, ensuring optimal time management.
- Assisted in maintaining office supplies inventory, coordinating reorders to prevent shortages.
Sales Associate
Marshalls
11.2023 - 06.2024
- Assisted customers in locating merchandise and provided product information to enhance shopping experience.
- Maintained organized sales floor by restocking shelves and arranging displays to promote product visibility.
Server Trainer
Baughers Resturants
11.2019 - 06.2023
- Trained new servers on menu knowledge, service standards, and customer engagement techniques.
- Handled cash transactions and processed payments with attention to detail.
- Engaged with guests to foster a welcoming atmosphere throughout the restaurant.
Education
High School Diploma -
Westminster High School
Westminster, MDSkills
- Exceptional customer service
- Strong work ethic
- Professional appearance
- Customer service
- Guest engagement
- Attention to detail
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
Timeline
Server
Chuys
03.2025 - Current
Front Desk Receptionist
Anne Arundel Dermatology Association
01.2024 - 08.2024
Sales Associate
Marshalls
11.2023 - 06.2024
Server Trainer
Baughers Resturants
11.2019 - 06.2023
High School Diploma -
Westminster High School