Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Lilly Deatherage

Tyler,TX

Summary

Sales professional with strong expertise in driving revenue and building client relationships. Adept at team collaboration, adapting to changing needs, and leveraging negotiation, communication, and strategic planning skills. Known for reliability, fostering a productive team environment, and consistently meeting targets.

Overview

4
4
years of professional experience

Work History

Reservation Sales Representative

Enterprise Holdings
01.2024 - 04.2025
  • Enhanced customer satisfaction by efficiently handling reservation inquiries and providing accurate information.
  • Negotiated corporate rates with prospective clients while adhering to company guidelines, leading to an increased number of contracts signed.
  • Streamlined the reservation process for a smoother customer experience by updating and maintaining accurate records.
  • Assisted in training new hires, sharing best practices for efficient reservation processes and sales techniques.
  • Resolved customer issues promptly, resulting in higher levels of satisfaction and loyalty.
  • Handled group reservations effectively, coordinating room blocks and event details for the smooth execution of client functions.
  • Maintained strong relationships with corporate clients, ensuring repeat business through exceptional service and support.

Management Trainee

Enterprise Holdings
12.2023 - 01.2024
  • Improved management skills by participating in rigorous training programs and workshops.
  • Assisted supervisors in setting clear goals, establishing priorities, and monitoring progress to ensure successful completion of tasks.
  • Gained knowledge of company policies, protocols, and processes.
  • Acted with integrity, honesty, and knowledge to promote the company's culture.
  • Handled day-to-day customer or client questions via telephone or email.
  • Used company reports to analyze sales, gross profit, and inventory activities.

Tennis Professional

Tyler Athletic and Swim Club
05.2021 - 05.2023
  • Coached athletes in private and group lessons to help improve hand-eye coordination.
  • Facilitated engagement between club members by organizing social events and mixers, fostering a sense of community within the organization.
  • Organized and led group lessons, promoting teamwork and cooperation among players.
  • Increased client base through effective marketing strategies and outreach initiatives.
  • Designed innovative practice routines that challenged players while keeping them engaged during training sessions.
  • Organized summer camps for children between ages of [Number] and [Number] to develop tennis skills and improve play.

Education

BBA - Business Administration, Psycology, And Health

McMurry University
Abilene, TX
08-2024

Business Administration, And Health

Texas Tech University
Lubbock, TX
01-2022

Business Administration

Midwestern State University
Wichita Falls, TX

Skills

  • Reliability and punctuality
  • Goal-oriented mindset
  • Reservation software expertise
  • Upselling techniques
  • Customer engagement
  • Sales
  • Problem-solving
  • Quick thinking
  • Teamwork and collaboration
  • Time management
  • Excellent communication

Accomplishments

  • Awarded Top Intern at Enterprise Holdings throughout my Internship program.
  • Awarded best presentation on employee development through the Enterprise Mobility internship program.
  • Awarded a women's tennis scholarship at Midwestern State University.
  • Competed as a collegiate athlete at Midwestern State University.
  • Awarded Athlete of the Year through (Best Preps) of Tyler.

Timeline

Reservation Sales Representative

Enterprise Holdings
01.2024 - 04.2025

Management Trainee

Enterprise Holdings
12.2023 - 01.2024

Tennis Professional

Tyler Athletic and Swim Club
05.2021 - 05.2023

BBA - Business Administration, Psycology, And Health

McMurry University

Business Administration, And Health

Texas Tech University

Business Administration

Midwestern State University

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