Lilly Martin
Avalon Squaw Creek
Youngstown,OH
3
years of professional experience
Detail-oriented professional with experience in fast-paced dining and event environments. Known for managing multiple tasks efficiently, training new staff, and enhancing guest satisfaction through effective teamwork and communication.
Work History
Server
1 Year 3 Months- Delivered exceptional customer service in a fast-paced dining environment.
- Managed multiple tables efficiently, prioritizing guest needs and satisfaction.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu items, service standards, and operational procedures.
- Worked as a restaurant server as well as a cocktail server around the pool in the summer.
Event Assistant
4 Months- Made and sent work orders out to all of the needed departments.
- Organized all of the room reservations and event dates.
- Trained new staff on event procedures, promoting knowledge sharing and team effectiveness.
- Greeted and directed guests at private events and explained seating arrangements to keep tables organized.
Packer Associate
9 Months- Prepared shipping materials by accurately labeling and organizing packages for dispatch.
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Collaborated with team members to ensure timely completion of daily packing tasks.
Team Member
6 Months- Worked at different stations to provide optimal coverage and meet production goals.
- Made sure the food preparation area was always clean.
- Worked with other team members to make all of the orders for customers in a timely manner.
Team Member
6 Months- Provided exceptional customer service in a fast-paced environment, ensuring guest satisfaction.
- Collaborated with team members to efficiently manage high-volume orders during peak hours.
- Maintained cleanliness and organization of work areas, promoting a safe dining experience.
- Took customers' orders both inside and outside of the restaurant.
Sales Associate
2 Months- Assisted customers in selecting plants and gardening supplies, enhancing the overall shopping experience.
- Operated point-of-sale system efficiently, ensuring accurate transactions and customer satisfaction.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled the cash register and checked customers out.
Education
Bachelor of Arts - Political Science
Skills
Exceptional customer service
Guest engagement
High volume dining
Food running
Cash handling
High-volume service
Strong work ethic
Timeline
Event Assistant
Moody Bible Institute
01.2026 - 05.2026Read More
Server
Avalon Squaw Creek
05.2025 - CurrentRead More
Packer Associate
Sydney Candle Company
11.2024 - 08.2025Read More
Team Member
Dairy Queen
05.2024 - 11.2024Read More
Team Member
Chik-Fil-A
07.2023 - 01.2024Read More
Sales Associate
Bernard's Garden Mart
05.2023 - 07.2023Read More
Youngstown State University
Bachelor of Arts from Political Science
Read More