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Associate Principal Engineer

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Dynamic customer service professional with a proven track record at ACE Home Services, excelling in cross-selling and upselling. Adept at utilizing CRM software to enhance customer relations and consistently exceed sales targets. Known for strong problem-solving abilities and a goal-oriented mindset, fostering long-term client loyalty through exceptional service.

Adept at cross-selling and upselling, I enhanced customer engagement at Concentrix, fostering repeat business through exceptional relationship-building skills. My expertise in product knowledge and empathy ensured personalized service, significantly contributing to client satisfaction. This blend of technical proficiency and emotional intelligence underpins my track record of driving sales and nurturing lasting customer relationships.

Dynamic customer service professional with extensive experience at Commodity Moving Services, excelling in problem resolution and customer relations. Proven ability to enhance customer satisfaction through effective communication and empathy. Skilled in cross-selling and upselling, with a strong background in call center operations and training new staff for improved performance.

LillyJean Horta

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CSR, Sales

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High School Diploma -

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CSR, Sales

High School Diploma -

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