Lily Cannon
Holiday
Summary
I am a sociable hard worker skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift. I also am a very fast learner and am always looking forward to learning new things!
Overview
10
10
years of professional experience
Work History
Bartender
Bare Assets
Holiday
03.2024 - Current
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Effectively multitasked within fast-paced environment.
- Collected and organized daily till totals and tips.
- Provided drink suggestions to customers based on their preferences.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Poured wine, beer, and cocktails for patrons.
- Resolved customer complaints in a professional manner.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Bartender/Server
Thirsty Marlin
Palm Harbor
10.2023 - Current
- Prepared and mixed beverages according to standard recipes and customer preferences.
- Managed bar inventory, restocking supplies and maintaining organization.
- Provided excellent customer service, engaging patrons and addressing inquiries.
- Collaborated with kitchen staff to coordinate food and drink service efficiently.
- Trained new bartenders on drink preparation and customer service techniques.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Provided drink suggestions to customers based on their preferences.
- Stocked ice bins and coolers as needed throughout shift.
Cashier/ Plant Tender/Bartender
Seeds
Dunedin
12.2021 - 10.2023
- Handled cash, credit, and digital payments accurately and securely.
- Provided friendly and knowledgeable service to enhance customer satisfaction.
- Managed inventory levels by restocking shelves as needed during shifts.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Assisted customers in selecting plants suited to their needs and preferences.
- Organized inventory of plants, ensuring proper labeling and arrangement.
Housekeeper
Belloise Realty
Dunedin
03.2021 - 03.2022
- Interacted pleasantly with clients and guests when performing daily duties.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Worked with speed and efficiency to meet all job requirements.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Organized, cleaned and sanitized kitchens, bedrooms, living rooms and bathrooms to tidy and eliminate daily germs.
Bartender/Server/Hostess
The Rusty Lyon
Dunedin
12.2018 - 03.2020
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Operated POS terminals to input orders, split bills and calculate totals.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Calculated charges, issued table checks and collected payments from customers.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
- Stocked bar with beer, wine, liquor and related supplies.
Bartender/Server/Food Runner/Hostess
Shrimpwrecked
Tarpon Springs
11.2016 - 12.2018
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Set up and decorated menu marketing boards with current meal and drink specials.
- Monitored dining area to assess server capacity and estimate wait times.
- Completed final preparations of dishes and quickly delivered items to customers.
- Delivered entrees to tables and made sure each guest received correct menu items.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Engaged in small talk with patrons to build rapport and earn repeat business.
Receptionist
Boat and Motor Superstores
Palm Harbor
06.2016 - 06.2017
- Answered and directed incoming calls using multi-line telephone system.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Prepared, compiled and filed documents as well as reports presented to various parties.
- Scheduled and confirmed appointments.
- Sorted incoming mail and directed to correct personnel each day.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
Education
GED -
Tarpon Springs SPC
Tarpon Springs, FL06-2025
Associate of Science - Nursing
Tarpon Springs SPC
Tarpon Springs, FLSkills
- Point of Sale (POS) system operations
- Dining customer service
- High-volume work
- Seating assignment preparation
- Multi-line telephone skills
- Organization and efficiency
- High-energy attitude
- Able to stand for long periods
- Conflict resolution
- Memory retention
- Clear and effective communication
Timeline
Bartender
Bare Assets
03.2024 - Current
Bartender/Server
Thirsty Marlin
10.2023 - Current
Cashier/ Plant Tender/Bartender
Seeds
12.2021 - 10.2023
Housekeeper
Belloise Realty
03.2021 - 03.2022
Bartender/Server/Hostess
The Rusty Lyon
12.2018 - 03.2020
Bartender/Server/Food Runner/Hostess
Shrimpwrecked
11.2016 - 12.2018
Receptionist
Boat and Motor Superstores
06.2016 - 06.2017
GED -
Tarpon Springs SPC
Associate of Science - Nursing
Tarpon Springs SPC