Lily Charry
El Cajon,CA
Summary
Dedicated healthcare professional with hands-on experience in medical assisting, front desk coordination, and patient-centered caregiving. Skilled in balancing compassionate care with clinical efficiency, I’ve supported physicians in procedures, diagnostic testing, and treatment coordination while building strong rapport with patients and interdisciplinary teams. Recognized for attention to detail and a calm, empathetic presence in fast-paced settings. TMS-certified, with experience administering intranasal ketamine, assisting in OB/GYN procedures, and facilitating diagnostics such as NT scans and Conners’ Continuous Performance Tests. Proficient in both front and back office responsibilities, including patient intake, insurance verification, and care coordination. I am eager to contribute to a collaborative medical team by delivering high-quality administrative and clinical support that enhances patient care and streamlines provider workflow.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Care Coordinator | TMS Technician
Achieve Concierge
08.2024 - Current
- Administered therapeutic treatments, including Transcranial Magnetic Stimulation and intranasal ketamine administration.
- Conducted clinical screening tools such as the Conners’ Continuous Performance Test and Genomind pharmacogenetic swab
- Coordinated with insurance providers, pharmacies and pharmaceutical companies to obtain medication coverage approvals, including submitting prior authorizations.
- Managed patient communication, including scheduling, billing inquiries, and medication refills; served as a liaison between patients, providers, and pharmacies
Medical Assistant
Advanced Health Care Center
01.2024 - 08.2024
- Completed patient intake, including vitals and chief complaint, and presented case summaries to the provider before they entered the exam room.
- Assisted physicians with routine procedures such as Pap smears, colposcopies, and polyp removals, while ensuring smooth patient flow and thorough room turnover between visits.
- Facilitated Nuchal Translucency scans by preparing patients, positioning and connecting them to ultrasound equipment, and presenting preliminary findings to the provider prior to the visit.
- Prepared lab tests by labeling and packaging specimens and completing requisition forms.
- Coordinated referrals to external providers, and obtained lab results,imaging reports ,and consult notes.
- Performed administrative tasks including scheduling, answering phone lines, prescriptions refills, and prior authorization submissions.
Front Desk Medical Receptionist
Health Ave Pediatrics
10.2023 - 01.2024
- Coordinated patient scheduling, check-in/out, and payment collection, while also verifying patient insurance eligibility and collaborating with insurance to resolve coverage discrepancies.
- Maintained up-to-date patient records and assisted patients with completing required medical forms and documentation.
- Managed daily front desk operations, such as answering phones, responding to emails, handling faxes.
Student Aide, Zamorano Elementary School
Employed by UCSD (Work Study)
11.2021 - 05.2022
- Delivered targeted academic support by adapting to diverse learning styles and fostering motivation through consistent practice, helping students overcome subject-specific challenges and reduce fear of failure.
Caregiver
County Of San Diego (In Home Supportive Service)
06.2018 - 04.2021
- Provided direct patient care by administering medications, monitoring vitals, and reporting updates to the care team while delivering supportive services tailored to patients needs and overall well-being.
Education
Bachelor of Science - Human Biology
University of California - San Diego
La Jolla, CA08.2023
Skills
- Patient Intake, Vital Signs & Case Presentation
- Office Procedure Assistance
- TMS and Intranasal Ketamine Administration
- Diagnostic Test Coordination and Administration
- Insurance Verification & Prior Authorizations
- Front Desk Operations & Scheduling
- Lab Prep & Specimen Handling
- Bilingual: Arabic (Conversational, Medical Terms)
Certification
- Basic Life Support: 2025-2027
- Transcranial Magnetic Stimulation Technician: 2025
- Certified Clinical Medical Assistant: Expected in Aug 2025
Timeline
Care Coordinator | TMS Technician
Achieve Concierge
08.2024 - Current
Medical Assistant
Advanced Health Care Center
01.2024 - 08.2024
Front Desk Medical Receptionist
Health Ave Pediatrics
10.2023 - 01.2024
Student Aide, Zamorano Elementary School
Employed by UCSD (Work Study)
11.2021 - 05.2022
Caregiver
County Of San Diego (In Home Supportive Service)
06.2018 - 04.2021
Bachelor of Science - Human Biology
University of California - San Diego
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