Lily Deac
Loudon,TN
Summary
Experienced and dependable worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
1
1
year of professional experience
Work History
Server
Premier Residences
Loudon, TN
05.2023 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked food before serving it to customers.
- Maintained records of transactions made during shift as required by law or company policy.
- Delivered food orders promptly and courteously.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Monitored dining room for cleanliness and proper set-up at all times.
- Took orders from customers accurately and in a timely manner.
- Stayed informed about daily specials, new menu items, promotions.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Prepared drinks according to standard recipes.
- Cleaned tables and chairs to prepare dining area for next customers.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills and calculate totals.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Addressed complaints to kitchen staff and served replacement items.
- Trained new employees to perform duties.
- Filled condiments and napkin containers during slack periods.
- Brought wine selections to tables with appropriate glasses and poured for customers.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
High School Diploma -
Basswood Co-op
Knoxville05-2024
Skills
- Supply Restocking
- Table Setting
- Order Management
- Table Bussing
- Guest Engagement
- Beverage Preparation
- Safe Food Handling
- Food Running
- POS operation
- Tableside Etiquette
- Professional Demeanor
- Strong Work Ethic
- Menu knowledge
- Liquor, wine, and food service
- Dining crew workflow optimization
- Service prioritization
- High-volume dining
- Check payment processing
- Order Accuracy
- Price memorization
- Menu Memorization
- Exceptional customer service
- Dining customer service
- Memory retention
- Multitasking
- Organizational Skills
- Relationship Building
- Decision-Making
- Food and Beverage Service
- Task Prioritization
- Goal Setting
- Serving expertise
- Problem-Solving
- Analytical Skills
- Team Player
- Table Monitoring and Turnover
- Reliable and Responsible
- Staff Training
- Team Collaboration
- Adaptability and Flexibility
- Professionalism
- Conflict and Complaint Resolution
Timeline
Server
Premier Residences
05.2023 - Current
High School Diploma -
Basswood Co-op