Lily DeMuesy
Colorado Springs,CO
Summary
I am Lily DeMuesy and 16 years old! I have good work ethic and very flexible scheduling. I am graduating a year early from high school and will be going to college in the fall for behavioral health !
Overview
1
1
year of professional experience
Work History
Front Line Attendant
JK Hospitality, LLC dba Golden Corral
Colorado Springs, CO
08.2025 - 12.2025
- Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
- Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
- Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
- Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
- Collaborated with the store management team to resolve pricing discrepancies or product returns
- Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
- Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
- Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
- Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
- Contributed ideas for improving checkout processes or enhancing customer experience based on feedback from customers or colleagues
- Resolved customer complaints regarding pricing errors or product availability with professionalism
- Collaborated with other departments such as receiving or merchandising teams to ensure efficient operations
- Performed opening/closing duties including counting money in the register before/after shifts
- Suggested alternative products when requested items were out of stock
- Trained new employees on operating cash registers effectively
- Maintained confidentiality of sensitive financial information during transactions
Team Member
Done Right Hvac
Colorado Springs, CO
09.2025 - 04.2026
- Assisted in installation and maintenance of HVAC systems to ensure optimal performance.
- Collaborated with team members to troubleshoot equipment issues efficiently.
- Conducted regular safety checks on tools and equipment to maintain workplace safety standards.
- Supported inventory management by organizing supplies.
- Assisted in disposing of old units.
Education
High school education -
Community Prep Charter School
Colorado Springs, CO05.2026
Skills
- Willingness to learn
- Customer inquiry handling
- Multi-line phone systems
- Teamwork
- Cleaning
- Babysitting
- Hospitality
- Disinfection procedures
- Communication skills
- Typing
- Organizational Skills
- Phone etiquette
- Customer complaint resolution
- Food hygiene
- Processing cash transactions
- Writing Skills
- Cash register
- Customer service
- Hard worker
- High availability
- Adaptability
- Experience with children
- Food safety management
- Time management
- Basic math
- Sanitation procedures
- People skills
- Analysis skills
- Conflict management
- POS systems
- Restaurant experience (Less than 1 year)
- Personal service experience with children
- Swimming
- Working with people with disabilities
- Judgement and decision making
- Outdoor work
Languages
English
Timeline
Team Member
Done Right Hvac
09.2025 - 04.2026
Front Line Attendant
JK Hospitality, LLC dba Golden Corral
08.2025 - 12.2025
High school education -
Community Prep Charter School