Lily Dolan

• Greeted customers, helped locate merchandise, and suggested suitable options.
• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Answered questions about store policies and addressed customer concerns.
• Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
• Assisted customers with prompt and polite support in-person and via telephone.

• Maintained menu knowledge to provide recommendations and answers to customer questions.
• Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
• Notified supervisor and peers of low product inventory and customer complaints.
• Processed sales transactions for cash, debit, and credit purchases.
• Greeted incoming customers and provided reliable, friendly customer service.
• Kept tidy and organized area to comply with cleanliness standards.

*Worked Both Summers of 2022 and 2023*

• Collected trash, wiped up spills, and removed plates and silverware to maintain fresh and clean customer areas.
• Worked well in diverse team settings by partnering with others to complete tasks.
• Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
• Pitched in extra hours and helped other staff during unexpected times of high volume to improve seating availability and food delivery to tables.