Lily Eastman
Bridgewater,MA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Sales Associate
Jill Sowden
07.2022 - 08.2023
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
Team Leader
William Harnois
12.2021 - 07.2022
- Mentored and guided employees to foster proper completion of assigned duties.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
- Built strong relationships with customers through positive attitude and attentive response.
- Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.
Education
No Degree - Communication Studies
Bridgewater State University
Bridgewater, MA05.2027
High School Diploma -
Franklin High School
Franklin, MA05.2023
Skills
- Sales Expertise
- Verbal Communication
- Customer Service
- Product and Service Sales
- Multitasking Strengths
- Excellent People Skills
- Listening Skills
- Product Recommendations
- Photography
- Videography
- Editing
- Graphic Design
Timeline
Sales Associate
Jill Sowden
07.2022 - 08.2023
Team Leader
William Harnois
12.2021 - 07.2022
No Degree - Communication Studies
Bridgewater State University
High School Diploma -
Franklin High School