Lily Engel
Athens,United States
Summary
Motivated University of Georgia political science student on the pre-law track with hands-on experience in fast-paced restaurant environments. Skilled in customer service, multitasking, and teamwork, with a strong work ethic and attention to detail. Seeking a part-time position where strong communication skills and reliability can contribute to a positive guest experience.
Overview
2
2
years of professional experience
Work History
Head Hostess
Di Paolo Restaurant
Roswell, Georgia
06.2023 - 08.2025
- Led front-of-house host team during high-volume service; managed reservations, waitlist, and seating charts to optimize guest flow and table turns.
- Delivered a warm, professional greeting, set clear expectations on wait times, and resolved seating conflicts with tact.
- Coordinated with servers, bussers, and kitchen to balance sections, prioritize special requests, and minimize bottlenecks.
- Trained new hosts on phone etiquette, reservation protocols, opening/closing procedures, and host stand organization.
- In charge of scheduling and shift coverage for fellow host/hostess.
- Handled phone lines, takeout orders, and guest inquiries while maintaining accurate notes and clean, organized work areas.
- Upheld safety, accessibility, and brand standards to ensure a consistent, positive guest experience.
Cashier/Food Runner
Pizzeria Lucca
Roswell, Georgia
12.2024 - 06.2025
- Welcomed guests, took orders, and processed cash/credit transactions.
- Delivered food promptly and verified order accuracy; communicated modifications and allergy notes to the kitchen to prevent remakes.
- Supported expo by prioritizing tickets and coordinating timing to keep dishes hot and on-time.
- Managed takeout and thirdparty pickups; organized order staging to reduce handoff delays.
- Maintained sanitation, restocked stations, and completed opening/closing checklists to meet health and safety standards.
- Partnered with servers and bussers to accelerate table turns and elevate overall guest satisfaction.
Legal Intern
Shires, Peak, and Gottlieb LLC
Alpharetta, GA
08.2024 - 05.2025
- Reviewed case files for accuracy and completeness, maintaining meticulous attention to detail.
- Managed case management software, streamlining document retrieval and enhancing workflow efficiency.
- Managed case files efficiently, ensuring easy accessibility for attorneys when needed.
- Organized legal filing system to maximize efficiency.
- Sorted legal documents, filing and case materials in clear, orderly systems.
- Shadowed experienced lawyers during client meetings, gaining valuable insight into attorney-client relationships and effective communication techniques.
Education
Highschool -
Centennial Highschool
Roswell05.2025
BBA - Intended Economics
University of Georgia
Athens05.2029
Skills
- Customer Service
- Creativity
- Fast Learner
- Ability to Work in a Team
- Adaptability
- Ability to multi-task
- Communication Skills
- Responsibility
- Time Management
- Dining room management
- Reservation management
- Strong leadership
Interests
Exercise, Reading, Watching sports, Running, Shopping, Music, Spending time with loved ones
Extra-curricular activities
Club Member, UGA Miracle, Athens AUG 2025 – PRESENT Raise funds and awareness for Children’s Healthcare of Atlanta (CHOA) through yearround campaigns and events. Execute letterwriting outreach, campus tabling, and canning to engage donors and meet fundraising goals. Collaborate with peers to track information, submit donations, and promote Dance Marathon initiatives. Represent the organization professionally at community and campus events while following philanthropy guidelines.
Member, UGA Delta Delta Delta, Athens AUG 2025 – PRESENT Participate in chapter meetings, philanthropy events, and campus engagement initiatives. Support fundraising and awareness efforts for St. Jude Children’s Research Hospital and local community partners. Contribute to sisterhood programming, recruitment support, and volunteer projects.
UGA Economics Society: Member attending academic, corporate, professional development, and social/community-building events around the field of economics. Members can build marketable skills through professional developmental workshops, corporate recruitment events and more.
Timeline
Cashier/Food Runner
Pizzeria Lucca
12.2024 - 06.2025
Legal Intern
Shires, Peak, and Gottlieb LLC
08.2024 - 05.2025
Head Hostess
Di Paolo Restaurant
06.2023 - 08.2025
Highschool -
Centennial Highschool
BBA - Intended Economics
University of Georgia