Lily Garcia Melendez
Summary
Compassionate Phlebotomist known for maintaining high productivity levels and efficiently completing tasks. Specialize in venipuncture, specimen collection, and patient communication, ensuring comfort and clarity during procedures. Excel in time management, adaptability, and empathy, skills that enhance patient experience and streamline laboratory operations.
Dedicated professional with extensive experience in administrative support, customer service and office management. Competent leader with progressive experience in prioritizing, delegating and controlling workflow in a fast-paced work environment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Phlebotomist
Kaiser Permanente
07.2024 - 01.2025
- Maintained patient comfort and safety throughout the phlebotomy process.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Managed inventory of phlebotomy supplies and reordered stock as necessary.
- Prepared patients for examination by properly draping patients, obtaining vital signs, verifying referrals and taking detailed health history.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Maintained a clean, safe, and organized work environment.
- Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Participated in continuing education to stay current with phlebotomy practices.
- Interacted with patients to gather and record data prior to blood draws.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Labeled blood vials with critical information like time of collection, date and patient name.
Administrative Assistant
Kingstowne Lawn and Landscape
01.2022 - Current
- Email proposals to prospects
- Call Miss Utility for all the jobs to be done
- Contact clients for start date on their projects
- Follow up with prospects
- Organize and file client files and prospect files
- Schedule designers appointments
- Email scheduling confirmation
- Assist in the coordination of administrative functions, including personnel, meetings, and clerical duties
- Research and collect information
- Resolving overdue bills
- Processing large deposits on contracts
- Help implement new programs, procedures, methods, and systems
- Responsible for preparation of confidential documents and reports
- Coordinate and schedule meetings and conferences
- Providing general administrative and clerical support including mailing, scanning, faxing and copying to management
- Maintaining electronic and hard copy filing system
- Opening, sorting and distributing incoming correspondence to designated departments or individuals
- Performing data entry and scan documents
- Managing calendars for your immediate supervisor or manager
- Assisting in resolving any administrative problems
- Answering and managing calls from customers regarding their inquiries
- Preparing and modifying documents including correspondence, reports, memos, and emails
Dental Assistant
TempMee
04.2018 - 12.2022
- Preparing patients for dental work
- Helping with infection control by sterilizing and disinfecting instruments, setting up instrument trays, preparing materials, and assisting with dental procedures
- Assisting dentists in managing medical and dental emergencies when necessary
- Assisting dental hygienists with procedures when necessary
- Providing great patient care
- Recording treatment information in patient records
- Exposing dental x-rays from dental diagnostics and caring for dental x-ray equipment
- Giving patients information on dental hygiene, oral health care, and plaque control programs
- Collecting and recording medical and dental histories and patient vital signs
- Providing postoperative instructions as directed by the dentist
- Caring for dental equipment
- Forming preliminary impressions for study casts and occlusal registrations for mounting study casts
- Ordering dental supplies and maintaining dental equipment inventory
- Fabricating temporary restorations and custom impressions from preliminary impressions
Assistant General Manager
LA Fitness
04.2016 - 12.2017
- Customer Service
- Organizing
- Sales
- Sales Training and Development
- Marketing
Education
HIGH SCHOOL DIPLOMA -
HAYFIELD SECONDARY HIGH SCHOOL
Skills
- Time management
- Attention to detail
- Office Administration
- Interpersonal skills
- Logistics
- Venipuncture
- Patient confidentiality
- Donor screening
- Blood collection
- EMR recordkeeping
- Specimen handling
- Capillary puncture
- HIPAA
- Infection control
- HIPAA compliance
- Proper labeling
- Patient assessment
- Health and safety
- Data entry
- On-site testing
- Venipuncture and capillary puncture
- Geriatric phlebotomy
- Order of draw
- Communication
- Patient support
- Skin puncture
- Pediatric phlebotomy
Activities
- Reading
- Journaling
- Working out
- Traveling
- Eating new foods
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
- CPT
References
References available upon request.
Timeline
Phlebotomist
Kaiser Permanente
07.2024 - 01.2025
Administrative Assistant
Kingstowne Lawn and Landscape
01.2022 - Current
Dental Assistant
TempMee
04.2018 - 12.2022
Assistant General Manager
LA Fitness
04.2016 - 12.2017
HIGH SCHOOL DIPLOMA -
HAYFIELD SECONDARY HIGH SCHOOL
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