Summary
Overview
Work History
Education
Skills
Timeline
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Lily Guerieri

Baltimore,MD

Summary

Hardworking and dependable worker with hands-on experience in customer service, retail operations, and agricultural labor. Proven ability to adapt to fast-paced environments, work efficiently in team settings, and consistently deliver quality results. Known for being reliable, punctual, and dedicated to getting the job done right.

Overview

2
2
years of professional experience

Work History

barista

high grounds cafe
Baltimore, Maryland
08.2025 - Current
  • Prepare and serve artisanal coffee and espresso drinks, ensuring consistency and quality with every cup.
  • Engage with customers to provide a personalized and memorable coffee experience, offering recommendations based on preferences and seasonal menu options.
  • Maintain a clean, organized, and inviting environment, including the café seating area, coffee equipment, and preparation areas.
  • Handle cash and process payments accurately, managing the POS system and promoting loyalty programs or special offers.
  • Contribute to the daily management of inventory and supplies, ensuring optimal stock levels and product quality.
  • Collaborate with a small, tight-knit team to enhance workflow and achieve daily sales goals while delivering outstanding customer service.
  • Educate customers on the sourcing, roasting, and flavor profiles of coffee beans, building long-term relationships and fostering a sense of community around the café.
  • Stay up-to-date with coffee trends, brewing techniques, and product knowledge to enhance personal skills and contribute to the café’s evolving menu.

Retail Sales Associate

savy consinment
severna park , MD
08.2023 - 09.2025
  • Assisted customers with product selection and provided information about unique sauces, spreads, and condiments.
  • Handled POS transactions, managed cash, and maintained accurate sales records.
  • Organized shelves, stocked inventory, and ensured cleanliness of the retail space.
  • Participated in seasonal promotions and in-store tastings to drive sales.

Volunteer

The 6th branch
Baltimore, MD
06.2025 - 06.2025
  • Loaded trucks with harvested products for delivery to markets or processing facilities.
  • Harvested crops at the appropriate time, ensuring quality control standards were met.
  • Assisted in the maintenance of greenhouses, including cleaning, pruning and arranging plants.
  • Weeded fields by hand or with specialized tools such as hoes or cultivators.

Barista

Starbucks, Barista
Severna Park, MD
03.2024 - 06.2025
  • Crafted high-quality, handcrafted beverages in a fast-paced, high-volume store while consistently meeting Starbucks quality and presentation standards.
  • Delivered legendary customer service by creating a welcoming environment and connecting with customers to ensure a positive experience.
  • Maintained a clean and organized workspace while adhering to all food safety and sanitation guidelines.
  • Operated POS system efficiently to process orders, handle cash, and complete credit transactions accurately.
  • Worked collaboratively with team members to meet store goals, support daily operations, and ensure smooth shift transitions.
  • Memorized drink recipes, customized orders, and adapted to seasonal menu changes and promotions.
  • Restocked inventory, prepared ingredients, and supported opening/closing duties as needed.
  • Demonstrated Starbucks’ mission and values by contributing to a positive team environment and actively engaging in continuous learning and development.

Education

GED -

AACC
Arnold, MD
05-2025

Skills

  • Customer service
  • Cash handling
  • POS system operation
  • Multitasking in fast-paced environments
  • Espresso and coffee preparation
  • Inventory management
  • Product knowledge and sales
  • Merchandising and display setup
  • Team collaboration
  • Conflict resolution
  • Physical labor and stamina
  • Sustainable agriculture practices
  • Time management
  • Communication skills
  • Adaptability across roles and environments
  • Active listener
  • Smoothie making

Timeline

barista

high grounds cafe
08.2025 - Current

Volunteer

The 6th branch
06.2025 - 06.2025

Barista

Starbucks, Barista
03.2024 - 06.2025

Retail Sales Associate

savy consinment
08.2023 - 09.2025

GED -

AACC

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