Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Lily Hill

Elon,NC

Summary

High-energy and skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive guest experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Western Steakhouse
Burlington , NC
02.2023 - Current
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • I answered phone calls, providing information about restaurant services, hours of operation, and menu items.
  • Resolved customer complaints in a polite manner according to company policy.
  • Completed opening and closing checklists to ensure smooth restaurant operations.

Childcare Provider

Personal Employer
Elon, NC
12.2020 - Current
  • Monitored children's progress through ongoing assessments of their abilities and interests.
  • Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
  • Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
  • Provided a safe, nurturing and stimulating environment for children to learn and grow.

Education

Associate of Science - Business Administration

Alamance Community College
Graham, NC

Skills

  • Customer service
  • Memory retention
  • Guest engagement
  • Problem-solving
  • Service quality

Affiliations

  • Dance teacher
  • Church volunteer

Certification

  • OSHA Certified (10-hour General Industry Safety and Health)

Timeline

Restaurant Waiter

Western Steakhouse
02.2023 - Current

Childcare Provider

Personal Employer
12.2020 - Current

Associate of Science - Business Administration

Alamance Community College

Similar Profiles

CREATE PROFILE
Lily Hill