Summary
Work History
Education
Skills
References
Personal Information
Timeline
Generic

LILY KOMON

Dallas,TX

Summary

Detail-oriented and personable with 1+ years of experience in providing excellent customer service and managing tasks. Skilled in being personable, scheduling, and maintaining efficiency, while serving great customer service.

Work History

Server

Tight Ends
Plano
  • Conducted regular quality assurance audits to ensure high standards of customer service
  • Monitored customer feedback and complaints and delivered prompt and satisfactory resolutions
  • Ensured all safety and sanitation regulations were followed in accordance with state and local health regulations
  • Conducted daily pre shifts showing staff how to push liquor and food sales
  • Implemented systems and procedures to facilitate smooth functioning of overall operations and enhance operational efficiency
  • Educated new hires on vast menu options and ways to increase sales
  • Counted money and made bank deposits

Front Of House Manager

Fork & Fire
  • Prepared and served food and beverages to customers
  • Greeted and accommodated guests, building positive experience from first interaction
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Displayed enthusiasm and knowledge about restaurant's menu and products

Registered Behavioral Technician

Behavioral Innovations
McKinney
  • Skilled at multitasking and providing excellent customer service in a fast-paced restaurant environment
  • Knowledgeable of menu items, specials, and able to make recommendations to enhance dining experience
  • Experienced in handling cash transactions, ensuring accuracy and professionalism in all interactions
  • Conducted behavioral assessments and developed individualized treatment plans for clients with autism
  • Implemented behavior intervention strategies and collected data to monitor progress
  • Collaborated with a multidisciplinary team to provide comprehensive care for clients
  • Received certification through the Behavior Analyst Certification Board as a Registered Behavior Technician

Escrow Assistant

Community National Title
Dallas Texas
  • Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
  • Obtained documents such as proof of insurance and HOA statements.
  • Maintained open communication with lenders, brokers and borrowers.
  • Followed-up on status of releases, policies, and return of recorded documents.

Education

High School Diploma -

The Colony High School

Skills

  • Detail-oriented
  • Customer service
  • Scheduling
  • Time Management
  • Meeting Deadlines
  • Teamwork and Collaboration
  • Organization
  • Multitasking
  • Communication

References

  • Tristian Spyopoulos, Previous General Manager, 2146067664
  • Jennifer Keys, Volunteer Coordinator, 9013364575
  • Bree Martinez, Church Support Staff, 5626654148

Personal Information

  • Title: Receptionist
  • Date of Birth: 12/20/03

Timeline

High School Diploma -

The Colony High School

Server

Tight Ends

Front Of House Manager

Fork & Fire

Registered Behavioral Technician

Behavioral Innovations

Escrow Assistant

Community National Title
LILY KOMON