Lily Korpella
Asheville,NC
Summary
Driven to succeed in a challenging and stimulating environment, while building experience for advancing opportunities. A natural leader, with a firm grasp of communication ethics, and empathy, dedicated to learn more. Authorized to work in the US for any employer
Overview
10
10
years of professional experience
1
1
Certification
Work History
Server Assistant
Ukiah Japanese Smokehouse
09.2022 - Current
- Provided excellent guest service interactions Food inspection Table setting
Lead Reservationist / Hostess
Ukiah Japanese Smokehouse
06.2021 - Current
- Responsible for daily shift reports and posted receipts to the appropriate general ledger
- Communicated with customers in making reservations and payments of their stay in person and via telephone
- Provided and elevated customer experience to generate loyal clientele
Nanny
Multiple Families
01.2014 - Current
- Helped children develop habits of caring for hygiene and cleanliness
- Observed and monitored play activities
- Prepared nourishing meals and snacks
- Presented programs that furthered language and social skills
- Provided a structured environment for preschool children and taught them basic skills such as dressing and toileting
- Additional household duties included cooking, laundry, cleaning, scheduling, errands, grocery shopping, organizing and chores
- Organized educational recreational activities and games
Political Organizer Intern
360 Campaign Consulting
06.2020 - 11.2020
- Proven record of using community organizing in political campaign, non-profit, or other relevant settings
- GOTV Captain ( Get Out The Vote ) - Responsible for organizing people within the community to volunteer and advocate their network to vote through phone banks, text banks, and other face to face interactions
- Engaged community and built successful relationships with prominent community leaders to expand and solidify support in areas of critical concern
- Ran social media account advocating for the politician the group advocated for, while networking with those in and outside the local community
- Personally reached over 30,000 people through text banks, and getting their commitment to vote in the 2020 presidential election
Hostess/Server
Red Ginger Dimsum and Tapas
01.2019 - 10.2019
- Provided an elevated guest experience to generate a loyal clientele
- Organized reservations and walk-in parties to ensure guest satisfaction
- Greeted patrons answered telephone, sat customers at tables, presented menus, took orders, relayed orders to kitchen, arranged dining room, made reservation provisions, cleaned tables, and ensured tidy and organized work area.
Prestige Beauty Advisor
Ulta
08.2018 - 12.2018
- Welcomed each guest while offering a superior customer experience
- Exceeded all sales goals and achieved top tier level sales
- Improved departmental layout and product presentation resulting in overall increased sales for store.
After School Teacher
Kwons Champion School
08.2015 - 06.2016
- Acquiring and maintaining CPR/First Aid Certification
- Supervising large groups (50+) of young children after school (K-5)
- Educate and help children in both academics and discipline
- Train new employees
- Chaperone all day group events/field trips
- Attentive to children behavior, and taught how to recognize neglect at home
Education
Bachelor's degree - Communications, Public Relations / Journalism
University of North Carolina
Charlotte, NCHigh school diploma - undefined
University of North Carolina at Asheville
Asheville, NCundefined
Battlefield High School
Haymarket, VASkills
- Strong Writing / Editing Skills (10 years)
- Typing (10 years)
- Attentive Listening / Empathy
- Dependability
- Communication Skills
- Social Media Management
- WordPress Languages
- Spanish
- Intermediate
- Public Relations
- Microsoft Office
- Customer Service
- Assessments
- Sales skills — Proficient
- April 2023
- Influencing and negotiating with customers
- Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
- Development in any professional field
Certification
First Aid Certification
CPR Certification
Timeline
Server Assistant
Ukiah Japanese Smokehouse
09.2022 - Current
Lead Reservationist / Hostess
Ukiah Japanese Smokehouse
06.2021 - Current
Political Organizer Intern
360 Campaign Consulting
06.2020 - 11.2020
Hostess/Server
Red Ginger Dimsum and Tapas
01.2019 - 10.2019
Prestige Beauty Advisor
Ulta
08.2018 - 12.2018
After School Teacher
Kwons Champion School
08.2015 - 06.2016
Nanny
Multiple Families
01.2014 - Current
Bachelor's degree - Communications, Public Relations / Journalism
University of North Carolina
High school diploma - undefined
University of North Carolina at Asheville
undefined
Battlefield High School