Lily Lucia
Frederick,MD
Summary
Sales Associate with proven expertise at JCPenney, excelling in customer service and cash handling. Reliable and goal-oriented, adept at managing high-stress situations while maintaining professionalism.
Offering solid foundation in educational support, adaptable and ready to learn and develop in classroom setting. Brings capacity to understand instructional materials and classroom management techniques, paired with ability to assist in student activities and educational technology. Ready to use and develop skills in lesson assistance and classroom support.
Overview
1
1
Certification
Work History
Sales Associate
JCPenney
09.2025 - Current
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained merchandise displays, ensuring accurate representation of promotions and sales.
- Processed transactions efficiently using point-of-sale systems to ensure customer satisfaction
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma - General Education With A Focus On Child Developmen
Tuscarora High School
Frederick, MDSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Goal oriented
- Reliable and punctual
- Cash handling
- Meeting deadlines
- Professional demeanor
- Adapt to diverse groups
Certification
CPR certification infant through adult
Timeline
Sales Associate
JCPenney
09.2025 - Current
High School Diploma - General Education With A Focus On Child Developmen
Tuscarora High School