Lily McCormack
Prairie Village ,KS
Summary
Ambitious leader with proven track record of creating successful food service operations, managing staff and increasing profits. Experience in event planning, ordering supplies and creating innovative solutions to food and beverage service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
2
2
years of professional experience
Work History
Bartender
Tavern In The Village
06.2024 - Current
- Handled high customer volumes effectively during special events, nights, and weekends.
- Managed opening and closing procedures, including cash handling and sales report preparation.
- Cultivated a loyal clientele by consistently providing outstanding service and fostering connections.
- Streamlined bar operations by maintaining clean and organized work area, ensuring efficient service.
Director of Food and Beverage
Homestead Country Club
10.2023 - 04.2024
- Set and enforced performance and service standards.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Maintained cost control by monitoring food and beverage costs, and work to minimize waste and optimize inventory.
- Cultivated partnerships with local vendors to source high-quality products at competitive prices.
- Coordinated seamless event execution for both small-scale gatherings and large-scale banquets.
- Create Banquet Event Orders (BEOs) that detail event specifications, including menus, setup, and service requirements.
- Collaborated with the marketing department to develop and implement marketing strategies to attract members and guests to the restaurant, bar, and special events.
Front of House Manager
Homestead Country Club
09.2023 - 10.2023
- Streamlined operations for improved efficiency and cost savings by overseeing staff scheduling, inventory, and ordering processes.
- Boosted team morale through regular performance feedback and recognition of exceptional work.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
- Maintained high standards of cleanliness and organization throughout the establishment, ensuring compliance with health codes and regulations.
- Coordinated special events, tailoring menus and décor to meet client needs while maximizing profits.
- Resolved guests complaints while maintaining positive customer environment.
- Managed cash handling procedures, reconciling daily sales reports, and maintaining accurate records for financial reporting purposes.
- Recruited, hired and trained staff.
Bar Manager
Homestead Country Club
07.2023 - 09.2023
- Boosted customer satisfaction by implementing innovative bar management strategies.
- Enhanced team productivity through effective scheduling and task delegation.
- Streamlined inventory management for optimal stock levels and reduced waste.
- Increased revenue with creative marketing initiatives and promotional events.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Crafted special drink and cocktail menu items for seasonal offerings.
Bartender
06.2023 - 07.2023
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times by efficiently managing the bar area and prioritizing orders.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through teamwork and communication with colleagues.
- Efficiently opened or closed the bar according to established procedures.
Education
University of Hawaii At Manoa
Honolulu, HIUniversity of Kansas
Lawrence, KSHawaii Institute of Real Estate
Honolulu, HIHigh School Diploma -
St. Teresa's Academy
Kansas City, MO05.2020
Skills
- Menu Development
- Vendor negotiation
- Banquets and Special Events Management
- Inventory Management
- Relationship Building
- Front of House Management
- Staffing and Training
- POS Terminal Operation
- Interpersonal Communication
Timeline
Bartender
Tavern In The Village
06.2024 - Current
Director of Food and Beverage
Homestead Country Club
10.2023 - 04.2024
Front of House Manager
Homestead Country Club
09.2023 - 10.2023
Bar Manager
Homestead Country Club
07.2023 - 09.2023
Bartender
06.2023 - 07.2023
University of Hawaii At Manoa
University of Kansas
Hawaii Institute of Real Estate
High School Diploma -
St. Teresa's Academy