Miguel Paez
Jacksonville
Summary
Bar Manager experienced in overseeing comprehensive bar operations and enhancing customer experiences. Increased efficiency in service delivery and customer satisfaction through effective team management, inventory oversight, and staff development. Project Manager recognized for executing critical projects on schedule and within budget while maintaining thorough documentation and addressing complex challenges.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
Work History
Bartender
Sugar Factory American Brasserie
Oakland Park Florida
11.2025 - Current
- Mixed cocktails and crafted specialty drinks for diverse clientele.
- Provided exceptional customer service in a fast-paced dining environment.
- Engaged with guests to create memorable experiences and foster repeat business.
- Recommended food and drinks to patrons based on preference, pairings, and special promotions.
- Provided drink suggestions to customers based on their preferences.
- Maintained cleanliness and organization of bar area and equipment.
- Performed opening and closing duties including restocking supplies.
- Developed good working relationships with fellow employees through effective communication.
- Studied industry trends to inform planning of bar menu and development of new drink recipes.
Project Manager
JC Construction
Fort Lauderdale
01.2025 - 11.2025
- Coordinated project schedules and resources for construction activities.
- Led team meetings to discuss project progress and address concerns.
- Managed client communications to ensure project alignment and satisfaction.
- Oversaw compliance with safety regulations and quality standards on-site.
- Managed multiple projects with competing deadlines simultaneously.
- Built and established strong partnerships with teams, vendors and contractors.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
Bar Manager
Casa Playa
Fort Lauderdale
08.2024 - 10.2025
- Checked identification cards for proof of age prior to serving alcoholic beverages.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Greeted customers and provided excellent customer service.
- Displayed and retained extensive knowledge of liquors, wines and entrees.
- Upsold customers from shelf to premium brands to help boost sales.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Managed daily bar operations and staff scheduling at Casa Playa.
- Developed seasonal cocktail menus and beverage specials for guests.
- Trained new bartenders on mixing techniques and customer service standards.
- Maintained inventory levels and ordered supplies to ensure stock availability.
- Ensured compliance with health and safety regulations in bar area.
- Oversaw cash handling procedures and daily financial reconciliations.
- Fostered a positive team environment through effective communication and support.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
Bartender/Restaurant Food Server
Pirate Republic
Fort Lauderdale
11.2021 - 05.2024
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Displayed enthusiasm and knowledge about the restaurant's menu and products.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Informed customers of daily specials and signature menu items.
- Explained menu items, describing ingredients and cooking methods upon request.
Bartender/Restaurant Server
La Bamba
Fort Lauderdale
01.2019 - 10.2021
- Developed good working relationships with fellow employees through effective communication.
- Performed opening and closing duties including restocking supplies.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Provided drink suggestions to customers based on their preferences.
- Checked identification cards for proof of age prior to serving alcoholic beverages.
Retail Sales Associate
Old Navy
Fort Lauderdale
10.2017 - 12.2018
- Greeted customers upon entering the store and provided assistance.
- Greeted customers upon entering store, offering assistance to enhance shopping experience.
- Promoted special offers and discounts, driving additional purchases and increasing sales.
- Completed transactions in an efficient manner while providing excellent customer service.
- Inspected purchased items for defects before handing them over to customers.
- Completed transactions efficiently, ensuring excellent customer service and satisfaction.
Education
Bachelor of Architecture Engineering -
Florida International University
Miami, FL 09.2020 - 12.2024
Northeast High
Fort Lauderdale , FLSkills
- Mixology
- Sales enhancement strategies
- Bar cleanliness management
- Exceptional service delivery
- Customer service
- Customer conflict resolution
- Sales enhancement strategies
- Menu development
- Time management
- Staff training
- Effective communication
- Client communication
- Team collaboration
- Problem solving
- Leadership skills
- Schedule coordination
- Menu development
Timeline
Bartender
Sugar Factory American Brasserie
11.2025 - Current
Project Manager
JC Construction
01.2025 - 11.2025
Bar Manager
Casa Playa
08.2024 - 10.2025
Bartender/Restaurant Food Server
Pirate Republic
11.2021 - 05.2024
Bachelor of Architecture Engineering -
Florida International University
09.2020 - 12.2024
Bartender/Restaurant Server
La Bamba
01.2019 - 10.2021
Retail Sales Associate
Old Navy
10.2017 - 12.2018
Northeast High