Dedicated and very adaptable with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
2024
2024
years of post-secondary education
Work History
Receptionist
Love Dentistry
Wichita
11.2025 - 03.2026
Greeted patients warmly and assisted with check-in procedures.
Answered phone calls and addressed patient inquiries promptly.
Processed payments and handled billing inquiries accurately.
Scheduled and confirmed appointments for clients, customers, and other visitors.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
Escorted patients to an examination room as needed.
Built loyal patient following and retained return patients by providing empathetic and caring service.
Explained dental services and payment plans to help patients make informed decisions.
Shift Leader
Smoothie King
Derby
08.2022 - 11.2025
Resolved customer complaints promptly and professionally.
Processed cash transactions and maintained accurate financial records.
Trained new staff on cash handling procedures and policies.
Organized and coordinated training sessions for new employees.
Mentored team members to succeed and advance within department and company.
Trained new staff on product knowledge and customer interaction techniques.
Handled escalated customer service issues efficiently and effectively.
Inspected incoming shipments for damage and accuracy.