Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lily Miller

Edmond,Oklahoma

Summary

My experience as a keyholder has equipped me with excellent customer service skills, making me an ideal candidate for a hostess position. I excel at connecting with guests, ensuring a warm and welcoming atmosphere, and managing the flow of service efficiently. My strong communication and teamwork abilities allow me to enhance the dining experience, ensuring every guest feels valued and attended to.

Overview

1
1
year of professional experience

Work History

Lead Key Holder

Andys Frozen Custard
Edmond, OK
03.2024 - 02.2025
  • Managed morning shift independently, enhancing leadership abilities and teamwork skills.
  • Achieved promotion to management within two months due to dedication and performance.
  • Conducted regular audits to ensure compliance with safety regulations.
  • Monitored cash handling, merchandising, and stockroom organization for adherence to company standards.
  • Utilized coaching techniques to motivate staff towards individual goals.
  • Reviewed daily sales reports for accuracy, providing actionable recommendations for improvement.
  • Assisted customers with product selection and resolved complaints promptly.

Education

Associate of Science -

Oklahoma City Community College
Oklahoma City, OK
05-2027

High School Diploma -

Edmond Santa Fe Highschool
Edmond, OK
05-2025

Some College (No Degree) -

University of Central Oklahoma
Edmond, OK

Skills

  • Customer service
  • Team leadership
  • Cash handling accuracy
  • Store operations
  • Customer service management
  • Front end operations

Timeline

Lead Key Holder

Andys Frozen Custard
03.2024 - 02.2025

Associate of Science -

Oklahoma City Community College

High School Diploma -

Edmond Santa Fe Highschool

Some College (No Degree) -

University of Central Oklahoma

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