Lily Ornelas
Eugene,Oregon
Summary
Hardworking and enthusiastic employee who works well in team setting. Highly organized and very punctual. Communicates needs, ideas, and questions while listening to and responding to feedback well. Able to help and answer customer questions and conflicts quickly and effectively. Engages in friendly conversation with coworkers and customers while completing given tasks on time.
Overview
6
6
years of professional experience
Work History
Cashier
Market of Choice
Eugene, OR
03.2022 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Shift Leader
Cold Stone Creamery
Denver, CO
02.2019 - 08.2021
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Assisted in training new employees on shift operations.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
Education
Bachelor of Arts - Environmental Studies
University of Oregon
Eugene, OR06-2025
Skills
- Drawer balancing and cash handling
- Organizational abilities
- Cleaning and sanitizing
- Customer Assistance
- Complex Problem-Solving
- Time management skills
Languages
American Sign Language
Limited
References
References available upon request.
Timeline
Cashier
Market of Choice
03.2022 - Current
Shift Leader
Cold Stone Creamery
02.2019 - 08.2021
Bachelor of Arts - Environmental Studies
University of Oregon
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