Lily Richard
Boston,MA
Summary
Versatile and people-oriented communications graduate with a diverse background in hospitality, teaching, and media management, ready to contribute to a dynamic team. Passionate about creating a positive experience and building relationships, with strengths in problem-solving, adaptability, and detail-oriented execution.
Overview
8
8
years of professional experience
Work History
Chief of Staff
JDSix
Boston, Massachusetts
02.2025 - Current
- Manage executive communications and coordinated schedules for senior leadership.
- Developed content for various social media platforms to enhance brand visibility.
Substitute Teacher
Mount Greylock Regional School
Williamstown, Massachusetts
11.2024 - 12.2025
- Managed classroom behavior using positive reinforcement and conflict resolution strategies.
- Provided individualized support to students struggling with academic content and skills.
- Promoted a safe and secure atmosphere within the classroom setting.
Bartender
Union South Pub and Provisions
Bennington, Vermont
10.2024 - 12.2025
- Engaged customers in conversation to build rapport and loyalty.
- Developed good working relationships with fellow employees through effective communication.
Manager
West Dover Inn
West Dover, Vermont
10.2024 - 05.2025
- Trained new servers on restaurant protocols and service standards.
- Monitored staff performance and addressed issues.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Server
West Dover Inn
West Dover, Vermont
11.2017 - 05.2025
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
The Black Cat Tavern
Hyannis, Massachusetts
06.2025 - 08.2025
Server
The Black Cat Tavern
Hyannis, Massachusetts
06.2024 - 09.2024
- Operated POS terminals to input orders, split bills, and calculate totals.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
Health Unit Coordinator
Albany Medical Center Hospital
Albany, New York
10.2023 - 05.2024
- Adapting to different units every shift.
- Coordinated communication between various departments within the facility regarding patient care needs.
- Managed confidential information and paperwork.
Education
Bachelor of Arts - Communications
Massachusetts College of Liberal Arts
North Adams, MA05-2023
American University of Rome
Rome, ItalySkills
- Customer service
- Communication skills
- Time management
- Attention to detail
- Relationship building and management
- Adaptability
- Problem solving
Interests
- Music
- Photography
- Fashion
- Writing
Timeline
Server
The Black Cat Tavern
06.2025 - 08.2025
Chief of Staff
JDSix
02.2025 - Current
Substitute Teacher
Mount Greylock Regional School
11.2024 - 12.2025
Bartender
Union South Pub and Provisions
10.2024 - 12.2025
Manager
West Dover Inn
10.2024 - 05.2025
Server
The Black Cat Tavern
06.2024 - 09.2024
Health Unit Coordinator
Albany Medical Center Hospital
10.2023 - 05.2024
Server
West Dover Inn
11.2017 - 05.2025
Bachelor of Arts - Communications
Massachusetts College of Liberal Arts
American University of Rome