Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Lily Richard

Boston,MA

Summary

Versatile and people-oriented communications graduate with a diverse background in hospitality, teaching, and media management, ready to contribute to a dynamic team. Passionate about creating a positive experience and building relationships, with strengths in problem-solving, adaptability, and detail-oriented execution.

Overview

8
8
years of professional experience

Work History

Chief of Staff

JDSix
Boston, Massachusetts
02.2025 - Current
  • Manage executive communications and coordinated schedules for senior leadership.
  • Developed content for various social media platforms to enhance brand visibility.

Substitute Teacher

Mount Greylock Regional School
Williamstown, Massachusetts
11.2024 - 12.2025
  • Managed classroom behavior using positive reinforcement and conflict resolution strategies.
  • Provided individualized support to students struggling with academic content and skills.
  • Promoted a safe and secure atmosphere within the classroom setting.

Bartender

Union South Pub and Provisions
Bennington, Vermont
10.2024 - 12.2025
  • Engaged customers in conversation to build rapport and loyalty.
  • Developed good working relationships with fellow employees through effective communication.

Manager

West Dover Inn
West Dover, Vermont
10.2024 - 05.2025
  • Trained new servers on restaurant protocols and service standards.
  • Monitored staff performance and addressed issues.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Server

West Dover Inn
West Dover, Vermont
11.2017 - 05.2025
  • Provided excellent customer service to ensure satisfaction.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Server

The Black Cat Tavern
Hyannis, Massachusetts
06.2025 - 08.2025

Server

The Black Cat Tavern
Hyannis, Massachusetts
06.2024 - 09.2024
  • Operated POS terminals to input orders, split bills, and calculate totals.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.

Health Unit Coordinator

Albany Medical Center Hospital
Albany, New York
10.2023 - 05.2024
  • Adapting to different units every shift.
  • Coordinated communication between various departments within the facility regarding patient care needs.
  • Managed confidential information and paperwork.

Education

Bachelor of Arts - Communications

Massachusetts College of Liberal Arts
North Adams, MA
05-2023

American University of Rome
Rome, Italy

Skills

  • Customer service
  • Communication skills
  • Time management
  • Attention to detail
  • Relationship building and management
  • Adaptability
  • Problem solving

Interests

  • Music
  • Photography
  • Fashion
  • Writing

Timeline

Server

The Black Cat Tavern
06.2025 - 08.2025

Chief of Staff

JDSix
02.2025 - Current

Substitute Teacher

Mount Greylock Regional School
11.2024 - 12.2025

Bartender

Union South Pub and Provisions
10.2024 - 12.2025

Manager

West Dover Inn
10.2024 - 05.2025

Server

The Black Cat Tavern
06.2024 - 09.2024

Health Unit Coordinator

Albany Medical Center Hospital
10.2023 - 05.2024

Server

West Dover Inn
11.2017 - 05.2025

Bachelor of Arts - Communications

Massachusetts College of Liberal Arts

American University of Rome