Shane Terry
Denver,CO
Summary
Strategic Chief of Staff known for high productivity and efficiency in task completion. Possess specialized skills in strategic planning, stakeholder engagement, and operational improvement. Excel in communication, leadership, and problem-solving to achieve organizational goals. Navigate complex challenges, ensuring smooth operation and effective decision-making processes. Talented marketer, team builder, recruiter, and strategic leader with excellent relationship-building and problem-solving abilities.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Chief of Staff
Appliance Factory & Mattress Kingdom
Thornton, CO
05.2024 - Current
- Established protocols for handling confidential information related to decision-making processes in the executive office.
- Developed and implemented strategic plans for the executive team to achieve organizational goals.
- Oversaw budgeting processes for the executive office and allocated resources accordingly.
- Formulated policies and procedures to improve operational efficiency of the organization.
- Monitored performance metrics of various initiatives and identified areas needing improvement.
- Established comprehensive performance goals for organizational, unit, and staff levels, resulting in increase in task prioritization and execution.
- Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
- Negotiated and reviewed contracts, rates and terms with current facilities and suppliers.
- Represented the executive office at public functions or meetings with external stakeholders.
- Provided administrative support to the executive team, including scheduling meetings, preparing presentations, and organizing travel arrangements.
District Manager
HARBOR FREIGHT TOOLS U.S.A, Inc.
01.2014 - 05.2024
- Developed strong communication channels between corporate office and individual stores within the district to promote company-wide initiatives effectively.
- Established a culture of continuous improvement, encouraging innovation and growth within the district.
- Manage a team of store leaders, including setting goals, relaying expectations, and managing performance by providing regular feedback and supporting career development
- Analyze data and guide the team to make adjustments as needed, utilizing business metrics to measure and drive performance, and convey results.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Streamlined operational processes, increasing efficiency across multiple locations.
- Recruited hired, and trained top-performing retail teams, enhancing overall district performance.
- Monitor and measure execution of key processes identified and provide direction to ensure that liability, safety, customer satisfaction, audits, housekeeping and inventory are improved upon and managed within guidelines
District Manager
TOYS R US, INC.
Baltimore, MD
09.2013 - 12.2014
- Achieved company objectives for sales and profit performance and customer experience objectives within the store
- Worked collaboratively with loss prevention to decrease shrink and boost loss awareness.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Performed maintenance of fiscal reporting procedures within the district, including P&L, inventory reports, daily sales recaps, and daily bank deposit reports in full compliance with established company policies.
Store Manager
DICKS CLOTHING & SPORTING GOODS, INC.
Wilmington, NC
07.2007 - 09.2013
- Maintained management staff and ensured proper hiring and promoting of associates, determining, and controlling staffing levels to maximize net returns to the client
- Implemented changes through performance management and by creating business plans for staffing, scheduling, training, and guest engagement.
Education
Bachelor of Science - Business Administration And Management
Northern Virginia Community College
Annandale, VA06-2007
Some College (No Degree) - Bachelor of Architecture
Academy of Art University
San Francisco, CASkills
- Workforce Planning
- Talent Optimization
- Staff Recruiting
- Customer Service
- Strategic Planning
- Employee Relations
- Federal & State Hiring Procedures
- Goal Setting and Performance Metrics
- Staff Leadership
- Operations Oversight
- Conflict Management
- Leadership Development
- Innovation management
- Regulatory Compliance
- Business Correspondence
Certification
- Cintas Forklift Safety & Operation Training - July 2025
- CPSP - Certified Professional Sales Person
- Positive Coaching Alliance Certification
References
References available upon request.
Timeline
Chief of Staff
Appliance Factory & Mattress Kingdom
05.2024 - Current
District Manager
HARBOR FREIGHT TOOLS U.S.A, Inc.
01.2014 - 05.2024
District Manager
TOYS R US, INC.
09.2013 - 12.2014
Store Manager
DICKS CLOTHING & SPORTING GOODS, INC.
07.2007 - 09.2013
Bachelor of Science - Business Administration And Management
Northern Virginia Community College
Some College (No Degree) - Bachelor of Architecture
Academy of Art University
- Cintas Forklift Safety & Operation Training - July 2025
- CPSP - Certified Professional Sales Person
- Positive Coaching Alliance Certification
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