Summary
Overview
Work History
Education
Skills
Timeline
Generic

Troy Rose

Vail,CO

Summary

Handle all types of customer service requirements in Sales environments with excellent analytical, schedule management and document preparation skills. Effectively handle needs of automotive customers each day by delivering fast, knowledgeable support. Good relationship-building skills, team-oriented nature to multitask.

Overview

20
20
years of professional experience

Work History

Sales Associate

Appliance Factory & Mattress Kingdom
2023.01 - Current
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

IT Technician

Chartersports
2021.08 - Current
  • Performed maintenance tasks on PCs, networks and mobile devices.
  • Established, repaired and optimized networks by installing wiring, cabling and devices.
  • Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.

Security Guard

Bachelor Gulch Club
2020.11 - 2021.04
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, and by foot.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Ski Technician

Chartersports
2019.08 - 2020.06
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • guaranteed costumers are properly fitted for there ski equipment
  • Sell softgoods

Delivery Driver

Steak Express
2017.01 - 2018.04
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Drove continuously during shifts, meet deadlines and achieved high customer satisfaction ratings.

Traveling

2015.03 - 2016.11

I traveled from usa to Vietnam for two years


Met My ex-wife


experienced new food and cultures.

Car Salesman

Baytown GMC
2013.01 - 2014.12
  • Closed sales by overcoming objections, asking for sales, negotiating price and completing purchase contracts,
  • Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
  • Negotiated purchase prices and explained sales, warranty and optional products.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites.
  • Met customers on lot and in showroom to discuss available vehicles and options.

Car Salesman

AutoNation
2012.01 - 2012.11
  • Drove team revenue totals by bringing in top sales numbers.
  • Established and devised strategy to meet personal goals consistent with dealership standards of productivity.
  • Outlined sales, warranty and service procedures.

Car Salesman

Texas Dodge
2010.01 - 2011.10
  • Tracked down hard-to-find merchandise at diverse locations.
  • Located desired vehicles at auctions and other dealerships.

Car Salesman

All Star Ford
2009.01 - 2010.01

All the Car sales positions i held were with the same company, i just got promoted to higher volume stores.

Credit Manager

Rent A Center
2008.01 - 2009.02
  • Analyzed applicants' financial status and credit and property evaluations to determine loan feasibility.
  • Monitored accounts for signs of fraud and non-payment issues.
  • Work cross-functionally with sales, management and other departments to maintain effective operations.
  • Referred delinquent accounts to collections department or outside resources.

Corrections Officer

Texas Department Of Criminal Justice
2004.05 - 2007.12
  • Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
  • Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
  • Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
  • Monitored radio transmissions between staff to respond immediately to directions and emergencies.
  • Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
  • Routinely counted inmates and in response to potential security breaches.
  • Oversaw and maintained custody of inmates in maximum security.
  • Enforced regulatory compliance while managing visual inspections, work crew accountability, illegal substance checks, alcohol sensor testing and gate-locking procedures.

Education

High School Diploma -

Tascosa High School
Amarillo, TX
05.2004

Skills

  • POS Systems and Ordering Platforms
  • Understanding Customer Needs
  • Upbeat and Positive Personality
  • Building Customer Trust and Loyalty
  • Telephone Management
  • Efficient and Detail-Oriented

Timeline

Sales Associate

Appliance Factory & Mattress Kingdom
2023.01 - Current

IT Technician

Chartersports
2021.08 - Current

Security Guard

Bachelor Gulch Club
2020.11 - 2021.04

Ski Technician

Chartersports
2019.08 - 2020.06

Delivery Driver

Steak Express
2017.01 - 2018.04

Traveling

2015.03 - 2016.11

Car Salesman

Baytown GMC
2013.01 - 2014.12

Car Salesman

AutoNation
2012.01 - 2012.11

Car Salesman

Texas Dodge
2010.01 - 2011.10

Car Salesman

All Star Ford
2009.01 - 2010.01

Credit Manager

Rent A Center
2008.01 - 2009.02

Corrections Officer

Texas Department Of Criminal Justice
2004.05 - 2007.12

High School Diploma -

Tascosa High School
Troy Rose