Lily Rine
Columbus,OH
Summary
Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, tech-savvy, hardworking and excels at multitasking in fast-paced environments.
Overview
5
5
years of professional experience
Work History
Supervisor
United Entertainment Corporation
Mt. Vernon, Ohio
12.2023 - 12.2024
- Answered customer questions and concerns regarding tickets, pricing and promotions.
- Greeted customers and provided them with information about movie showtimes.
- Conducted routine cleaning of theaters between showings to maintain a clean and safe environment.
- Enforced age restrictions and movie ratings, ensuring compliance with legal and company policies.
- Verified age requirements for R-rated movies before allowing admittance into theaters.
- Replenished concession stand supplies, keeping inventory levels optimal for customer demand.
- Managed cash and credit transactions and balanced registers after shifts.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Maintained cleanliness of checkout area throughout shift including sweeping floors and wiping down counters.
- Processed customer refunds, voids, and exchanges.
- Addressed and solved any technological problems with the movie projectors.
E-commerce Clerk
Kroger
Mt. Vernon, OH
08.2022 - 03.2024
- Provided excellent customer service to ensure satisfaction.
- Selected products and items from shelves and pallets for customer orders.
- Fulfilled orders quickly to accomplish challenging daily objectives.
- Communicated effectively with team members regarding order status updates.
- Pulled and packed product using various tools and equipment to meet order goals.
- Kept products separated, organized and in good rotation to meet customer order specifications.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Worked efficiently to meet daily picking quotas.
Dishwasher/Cook/Restaurant Waiter
Shelli's Shack
Bladensburg, OH
06.2020 - 07.2022
- Followed proper procedures to clean large and unwieldy kitchen supplies.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Made meals in accordance with company standards and requirements.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Replenished beverages when necessary.
- Checked back with customers throughout meal service to ensure satisfaction.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Greeted customers and provided menus.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided accurate change for cash transactions using a cash register system.
Education
Bachelor of Science - Information And Communication Technology
The Ohio State University
Columbus, OHSkills
- Inventory control
- Employee motivation
- Relationship building
- Goal oriented
- Attention to detail
- Task delegation
- Decision-making
- Conflict resolution
- Dining area maintenance
- Food production
- Menu presentation
- Greeting guests
- Order taking
- Order preparation
- Deadline adherence
Affiliations
- Comic artist
- Writer
Timeline
Supervisor
United Entertainment Corporation
12.2023 - 12.2024
E-commerce Clerk
Kroger
08.2022 - 03.2024
Dishwasher/Cook/Restaurant Waiter
Shelli's Shack
06.2020 - 07.2022
Bachelor of Science - Information And Communication Technology
The Ohio State University
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