I am a detail-oriented professional with strong customer service skills in fast-paced environments. I am experienced in conflict resolution and team collaboration, consistently enhancing service quality and team efficiency.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Tujunga, California
07.2025 - Current
Provided exceptional customer service in a fast-paced environment.
Collaborated with team members to ensure smooth store operations during busy periods.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Implemented feedback from customers to improve service quality and menu offerings.
Customer Service Representative
Home Depot
San Fernando, California
01.2023 - 07.2025
Assisted customers with product inquiries and order placements.
Resolved customer complaints through effective communication and problem-solving.
Processed returns and exchanges while following company policies.
Trained new staff on customer service protocols and product knowledge.
Barista
Target
La Crescenta, California
09.2022 - 03.2023
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Cleaned and sanitized service or seating areas, complying to health protocols and food safety standards.
Prepared high-quality coffee beverages according to customer preferences.
Assisted in inventory management by restocking supplies as needed.