LILY STAFFORD
123 Pinebrook Drive, Garden Grove,CA
Summary
Medical Receptionist with proven expertise at Dean Ba Ngo MD, Inc., excelling in front desk operations and appointment scheduling and managing multi-line phone systems.
Professional with significant experience in healthcare administration, equipped to handle patient interactions and manage front-office tasks efficiently. Skilled in scheduling, record-keeping, and insurance verification, with strong communication abilities.
Self-motivated work ethic to perform effectively in independent or team environments.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Dean Ba Ngo MD,Inc
09.2023 - Current
- Helped patients complete necessary medical forms and documentation.
- Managed multi-line phone system and pleasantly greeted.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Checked patient insurance, demographic, and health history to keep information current.
- Assist with medical record management, including filling, scanning, and organizing documents.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
Education
Medical Back Office
ROP Central County.
385 N Muller St Anaheim, CA 92801Bachelor of Arts - Accounting And Finance
University of Economics Finance & Accounting
In Viet NamHigh School Diploma -
Luong Van Can
In Vietnam05-1991
Skills
- Front desk operations
- Telephone etiquette
- Appointment scheduling
- Medical terminology
- Strong memory and communication skill
- Insurance verification
- Multitasking and organization
Certification
- Certificate of Competencies/ Medical Back office (Central County ROP) in CA
- HS Diploma in Vietnam
- BA Degree of Accounting (University of Economics Finance & Accounting) in Vietnam
Fluently in Vietnamese and English
English
Timeline
Medical Receptionist
Dean Ba Ngo MD,Inc
09.2023 - Current
Medical Back Office
ROP Central County.
Bachelor of Arts - Accounting And Finance
University of Economics Finance & Accounting
High School Diploma -
Luong Van Can
Similar Profiles
CALVIN VANCALVIN VAN
Back Office Assistant at Ngo Ba Dinh, MDBack Office Assistant at Ngo Ba Dinh, MD
Cyndi GuerreroCyndi Guerrero
Doctors Without Walls at Chelsea, Dean, MDDoctors Without Walls at Chelsea, Dean, MD
MANH CUONG LEMANH CUONG LE
Business Owner at Banh Canh Ghe Ba BaBusiness Owner at Banh Canh Ghe Ba Ba
Amy HankinsAmy Hankins
Special Education Paraprofessional at Garden Grove Unified School DistrictSpecial Education Paraprofessional at Garden Grove Unified School District
Bailey PickettBailey Pickett
Warehouse & Support Manager at Hyper LLCWarehouse & Support Manager at Hyper LLC