Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Lily Sullivan-Perez

Wellington,FL

Summary

Efficient and productive professional in the food service management field, skilled at completing tasks with speed and accuracy. Possess strong capabilities in inventory management, staff training, and customer service excellence. Excel in leadership, communication, and problem-solving, ensuring smooth operation of food service establishments.

Overview

5
5
years of professional experience

Work History

Restaurant Manager

Tijuana Flats
Lake Worth, Florida
01.2020 - Current
  • Prepared employee schedules
  • Explained goals and expectations to employees
  • Collaborated with local businesses
  • Provided outstanding customer service
  • Coached team members on food safety, sanitation processes, customer service, menu education and up-selling techniques.

  • Handled money according to company policy.

Front Desk

Fort Lauderdale Beach Resort
Fort Lauderdale, Florida
05.2022 - 10.2024
  • Handled customer complaints & resolutions in a professional manner.
  • Assisted guests at check-in & checkout, along with any questions and concerns they may have.
  • Provided excellent customer service
  • Entered guest reservations along with confirmations.

Education

Criminal Justice

Florida Atlantic University
Boca Raton, FL
05-2026

Skills

  • Point of sale (POS) system operation
  • Labor and food cost control
  • Food service background
  • Customer-oriented
  • Team management
  • Customer service best practices
  • Adaptable
  • Stable work history
  • Conflict resolution techniques

References

References available upon request.

Timeline

Front Desk

Fort Lauderdale Beach Resort
05.2022 - 10.2024

Restaurant Manager

Tijuana Flats
01.2020 - Current

Criminal Justice

Florida Atlantic University
Lily Sullivan-Perez