Summary
Overview
Work History
Education
Skills
Timeline
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Lily Thompson

Belmont,North Carolina

Summary

Highly efficient crew member and student well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

Overview

2
2
years of professional experience

Work History

Crew Member

Trader Joe's
09.2023 - Current
  • Worked well with teammates and accepted coaching from management team.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed customers and helped determine their needs.
  • Answered questions about store policies and addressed customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication.
  • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.

Cashier

Food Lion
03.2023 - 09.2023
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.

Cashier

Harris Teeter
05.2022 - 08.2022
  • Helped customers complete purchases, locate items, and join reward programs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Built relationships with customers to encourage repeat business.
  • Used POS system to enter orders, process payments and issue receipts.
  • Processed refunds and exchanges in accordance with company policy.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Education

Master's - Dietetics

University of North Carolina At Greensboro
Greensboro, NC
06.2029

High School Diploma -

Excel High School
Plymouth, MN
05.2024

Skills

  • Cash Register Operation
  • Presentation Development
  • Customer Service
  • Positive Attitude
  • Safety Procedures
  • Performance Improvement
  • Attention to Detail
  • Cash Handling
  • Customer Assistance
  • Guest inquiries

Timeline

Crew Member

Trader Joe's
09.2023 - Current

Cashier

Food Lion
03.2023 - 09.2023

Cashier

Harris Teeter
05.2022 - 08.2022

Master's - Dietetics

University of North Carolina At Greensboro

High School Diploma -

Excel High School

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Lily Thompson