Summary
Overview
Work History
Education
Skills
Timeline
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Lily Thorne

Bountiful,UT

Summary

I am a motivated and hardworking Business Management student at the University of Utah with diverse experience in customer service, team-based environments, and leadership roles. Proven ability to adapt quickly, communicate effectively, and solve problems in fast-paced settings. I am passionate about gaining real-world experience to build a successful future career in business.

Overview

7
7
years of professional experience

Work History

Server / Hostess / Busser

El Matador Restaurant
03.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided excellent customer service in a fast-paced dining environment
  • Promoted from busser to hostess to current role as server/waitress
  • Worked efficiently with team members to ensure smooth operations

Lifeguard (Certified)

South Davis Recreation Center
04.2022 - 02.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.
  • Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.

Soccer Referee

Utah Youth Soccer Association (UYSA)
03.2018 - 03.2020
  • Managed conflicts effectively and efficiently by mediating disputes between players, coaches, and spectators when necessary.
  • Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
  • Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
  • Developed strong communication skills through regular interaction with players, coaches, assistant referees, fourth officials, and assessors during games.

Education

Business Management

University of Utah
Salt Lake City, UT
12-2028

Associate of Arts - Chinese

Weber State University
Ogden, UT
05-2025

High School Diploma -

Bountiful High School
Bountiful, UT
05-2025

Skills

  • Strong communication and interpersonal skills
  • Customer service experience
  • Team collaboration and leadership
  • Problem-solving and adaptability
  • Quick learner with a strong work ethic

Timeline

Server / Hostess / Busser

El Matador Restaurant
03.2024 - Current

Lifeguard (Certified)

South Davis Recreation Center
04.2022 - 02.2024

Soccer Referee

Utah Youth Soccer Association (UYSA)
03.2018 - 03.2020

Business Management

University of Utah

Associate of Arts - Chinese

Weber State University

High School Diploma -

Bountiful High School

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Lily Thorne