Lily Trahan
Peoria,AZ
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
1
1
year of professional experience
Work History
Server
Vista Winds Retirement Community
08.2022 - 01.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously with high quality service.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Liberty High School
9621 W Speckled Gecko Dr, Peoria, AZ 8538305.2025
Skills
- Strong Work Ethic
- Exceptional customer service
- Guest Engagement
- Cleanliness standards
- Safe Food Handling
- Menu Memorization
- Service prioritization
- Order Accuracy
- Table Bussing
- Relationship Management
- Allergy awareness
- Guest Seating
- Table Setting
Timeline
Server
Vista Winds Retirement Community
08.2022 - 01.2024
High School Diploma -
Liberty High School