Lily Walker
Breckenridge,CO
Overview
8
8
years of professional experience
Work History
Supervisor
Pepes on the Beach
11.2022 - 09.2024
- Independently opened the venue, handling all cash and gaming machines, delegating employees on shift
- Listened and resolved customer complaints, dealt with issues revolving gaming machines, and effectively managed food and beverage experience
- Excellent skills in coffee, cocktail and drink preparation
- Assisted in the training of new employees, sharing best practices for efficient drink preparation and exceptional customer service
- Managed inventory levels effectively by monitoring stock levels, placing orders as needed, and communicated with kitchen and management for orders.
Clinical Laboratory Scientist
Denver Health
01.2021 - 10.2022
- Correctly performs QC protocol in order to ensure accuracy for patient testing
- Independently manages infectious disease laboratory during nights, and processed patient specimens according to priority
- Tested clinical samples according to protocols and reported results within established turnaround time
- Troubleshoot and communicate with other departments within the hospital.2
- Volunteering in various vaccine clinics in order to vaccinate the Denver community for COVID19.
Waitress
Angels Hollow
12.2016 - 10.2020
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered customers' questions, recommended items, and recorded order information.
- Processed orders and sent to kitchen employees for preparation.
Education
Bachelors of Science, Microbiology -
Colorado State University
12.2020
High School Diploma -
Summit High School
Frisco Colorado05.2017
Skills
- Staff Management
- Order Accuracy
- Customer Service
Timeline
Supervisor
Pepes on the Beach
11.2022 - 09.2024
Clinical Laboratory Scientist
Denver Health
01.2021 - 10.2022
Waitress
Angels Hollow
12.2016 - 10.2020
Bachelors of Science, Microbiology -
Colorado State University
High School Diploma -
Summit High School